Statement of Direction There are many ways you can describe the direction of your retail business to your employees. The important thing is to have well thought out, meaningful and written statements which describe the major areas of business activities to give solid direction…
ACE is defined in a number of different ways including the following: A combat pilot who has brought down at least five enemy airplanes One that excels at something – ace in the hole – an effective and decisive argument or resource held in…
Introduction This guide is intended to provide a basic understanding of the role of a retail sales associate or retail customer service employee. If you understand the points you will be able to speak to a prospective employer in terms they relate to and,…
More information and insights in Retail Math & Analytics Workshop Online – Check it Out! What is Big Data? Big Data refers to data sets so large and complex that they must be processed in innovative and strategic ways. It breaks down into…
Job Duties and Tasks for: “Retail Loss Prevention Specialist” 1) Implement or monitor processes to reduce property or financial losses. 2) Investigate known or suspected internal theft, external theft, or vendor fraud. 3) Collaborate with law enforcement agencies to report or investigate crimes. 4) Conduct store audits…
If you manage, or own, even one retail store, you probably know that it’s true. And if you happen to be a perfectionist, well, there’s no telling what condition you might be in. Don’t worry, we’re not just ‘naming the problem’ because you already…
Take responsibility for providing Buyers with merchandise feedback. The Buyer’s in your retail operation may be incredibly talented…but they are not mind readers. Whenever they purchase goods that will be available for sale in the stores, they rely on their skills, talent and experience. It’s…
Facebook for Retailers If you’re not right out there, on the leading edge of technology…and some of us aren’t, then this complimentary report is perfect for you. You’ll learn why it’s so important that you have a Facebook page and how it can be…
Scheduling for After the Rush! Every year, in November or December, Store Managers – particularly those working for medium to large chains – are trying to do the impossible…or very nearly impossible. That is, making January schedules with the hours that they are allowed…
Policy Manuals and How They Should Not be Used If you must have a policy manual, don’t let employees hide behind it! It should go without saying that retail management and associates should never quote company policies and procedures to customers. However, as evidenced…