Music to Your Customers’ Ears Particularly during busy times, when you see increased customer traffic in the store, you will need to come up with a short and sweet message to give to your staff heading out onto the sales floor every day. We…
Everyone in Retail Management seems to understand that Conversion is HUGE….so why do I always have to go searching for a sales associate to sell something to me? It’s a great question. Recently, we arranged some focus group meetings, with Regional Managers, of small and…
Above and beyond the usual supplies you’ll stock up on for the busy times, you may want to ensure you have some extra items…just in case! Here are some ideas! Aspirin or Tylenol Bandages Wrapped Candies in a Basket Water Emergency Cash Stress Balls…
Some people have a lot of holiday spirit and they want to demonstrate that to everyone. They’re happy before, during and after the holiday season. Others are not so crazy about the holidays. Maybe they’re just not the festive type or they don’t celebrate…
TOP TEN CHECKLIST FOR HOLIDAY PERFORMANCE 1) For evaluation purposes it will be necessary to prepare work schedules that give every associate an opportunity to work during premium shifts and during quiet shifts. This will ensure accurate comparisons of Sales per Hour between one…
Great results do not just happen. Highly Successful Retail Managers (HSRMs) know that there is a direct correlation between hard work and great results. They understand that there is a need to work smart as well, but nothing replaces hard work. And they know…
Highly Successful Retail Managers (HSRMs) are not auditors or police and they do not try to act that way when they are in the stores. A manager’s presence in a store can be the best and most productive way to increase performance of all…
Fortunate is the Highly Successful Retail Manager (HSRM) who has a solid background in visual merchandising! The HSRM who does not have that background or who does not consider himself a creative individual must, nevertheless, develop a flair for visual merchandising or visual presentation….
The Highly Successful Retail Manager (HSRM) never misses an opportunity to network. Whether in the workplace, at a meeting, at a sporting event or any type of social gathering, the HSRM is always on the lookout for great people. And he is always promoting…
Here is where the rubber meets the road, so to speak. Many, many projects, businesses and people have failed at the execution stage. New processes and procedures, new customer service initiatives, new marketing and advertising campaigns, new visual merchandising techniques…and the list goes on…all…