Customer Testimonials

Customer Testimonials

We’re proud to have worked with so many retailers and vendors to the retail industry and we thank them for contributing to our success with customer testimonials. Customer Testimonial: Praise for “The Retail Sales/Operations Management Workshop” “The Retail Operations Management Workshop provided by DMSRetail…

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Pay for Performance

Pay for performance

Pay for Performance We think it’s high time DMSRetail weighed in on the subject of Pay for Performance compensation plans. First, let’s dispel the myth that Pay for Performance compensation plans work against a great shopping experience. This is simply not true. In fact,…

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Conversion Nightmare

How to Interpret KPIs

Test your retail management analytical and problem solving skills. Here’s the case store situation: In a busy regional mall, which has been operating for approximately 30 years, and which has undergone several renovations, there is one very unusually positioned store. The store sells women’s lingerie. It is…

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Missed Sales

Missed Sales

Are you calculating your missed opportunities on a regular basis? If you are then, presumably, you are doing something to reduce them. If you aren’t, you are leaving money on the table…maybe lots of it! Check out the example, below, where even if only half of…

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