Performance Management Summary

Managers need to set performance goals for their teams, monitor performance, and provide feedback. They should be able to handle poor performance effectively, providing constructive feedback and helping underperforming employees improve. Performance management in a retail environment is about managing and improving both the…

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Planning for Successful Retail

Planning for Successful Retail

Statement of Direction There are many ways you can describe the direction of your retail business to your employees. The important thing is to have well thought out, meaningful and written statements which describe the major areas of business activities to give solid direction…

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How to Hire Aces in Retail

How to Hire Aces in Retail

ACE is defined in a number of different ways including the following: A combat pilot who has brought down at least five enemy airplanes One that excels at something – ace in the hole – an effective and decisive argument or resource held in…

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Focus on Results

Focus on Results

Great results do not just happen. Highly Successful Retail Managers (HSRMs) know that there is a direct correlation between hard work and great results. They understand that there is a need to work smart as well, but nothing replaces hard work. And they know…

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