We’re proud to have worked with so many retailers and vendors to the retail industry and we thank them for contributing to our success with customer testimonials. Customer Testimonial: Praise for “The Retail Sales/Operations Management Workshop” “The Retail Operations Management Workshop provided by DMSRetail…
When Retail Performance Management is Missing… We decided to tell this true story to illustrate just how horribly things can go wrong when you’re not really on top of things and when retail performance management is missing…This story ends with the police handcuffing and…
10 Pointers to Increase Retail Sales The big holiday season is over for another year. Now that things have slowed down you have an opportunity to concentrate on managing your associates’ sales performance so we thought we’d provide 10 pointers to increase retail sales…
Pay for Performance We think it’s high time DMSRetail weighed in on the subject of Pay for Performance compensation plans. First, let’s dispel the myth that Pay for Performance compensation plans work against a great shopping experience. This is simply not true. In fact,…
Throughout history, there have been many, many examples of people who have succeeded in a given field, or discipline, through the application of common sense, hard work, firm principles and, above all, great leadership skills. In retail, this combination is rarely found. That’s not…
The 2nd Half is about to start… or, maybe it’s just gotten underway, depending on your fiscal year end. It’s going to fly by, as you well know. You can take steps to prepare – NOW – for top performance during the busy times….
Are you calculating your missed opportunities on a regular basis? If you are then, presumably, you are doing something to reduce them. If you aren’t, you are leaving money on the table…maybe lots of it! Check out the example, below, where even if only half of…
At DMSRetail, we often get questions on Store Manager job description. Below is an illustration of the various dimensions, skills and actions a good Store Manager performs and demonstrates on a constant and continuous basis from performance management point of view, we call this…
“Cutting Edge Sales” is in and of itself a buzz phrase describing a competitive sales advantage that every retail sales associate is looking for, a bit like the fountain of youth. Like the fountain, though, “Cutting Edge Sales” is something that is more inside…
Sometimes the easiest way to solve a problem is not the most obvious. When sales are down from a previous comparable period, or under target, when people are not performing as well as they need to and when all you hear are excuses day…