Effective Leadership

Effective leadership

How to Become a Strong Leader? To be an effective leader, your followers must have trust in you and they need to be sold on your vision. Korn-Ferry International, an executive search company, performed a survey on what organizations want from their leaders. The…

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Managing Retail Employees

Leadership - Listening

Let’s discuss the management and development of employees. As more experienced individuals transition to higher positions, retirement, or pursue other interests, younger employees step up to fill the gaps. It’s important to judge each person based on their own merits. We don’t assert that…

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Planning for Successful Retail

Planning for Successful Retail

Statement of Direction There are many ways you can describe the direction of your retail business to your employees. The important thing is to have well thought out, meaningful and written statements which describe the major areas of business activities to give solid direction…

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Setup to Win

Setup to Win

Setting Expectations & Setting People Up to Win Make sure your new hires know what is expected of them. Here’s why… (The following is a short story to illustrate.) In a store that is part of a large international retail chain, I recently witnessed something…

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Focus on Results

Focus on Results

Great results do not just happen. Highly Successful Retail Managers (HSRMs) know that there is a direct correlation between hard work and great results. They understand that there is a need to work smart as well, but nothing replaces hard work. And they know…

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