Operational Excellence

Operational Excellence

Here is where the rubber meets the road, so to speak. Many, many projects, businesses and people have failed at the execution stage. New processes and procedures, new customer service initiatives, new marketing and advertising campaigns, new visual merchandising techniques…and the list goes on…all…

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Managing Up

Managing Up

Managing Up is what takes place in a certain company culture. In order for it to work properly the CEO, and all executive members, must be on board with this particular style of running the operation. The foundation of this culture is not that…

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Dear Bobbie

Your Retail Advisor

Your Very Own Retail Advisor for FREE… Just Ask ‘Dear Bobbie’! Many retail managers are left alone in their store/district/region, to sink or swim. No longer! Just ask ‘Dear Bobbie’ your question at dearbobbie@dmsretail.com. Advice is prompt and FREE. You’re probably a great manager but…

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Everything Old is New Again

Everything Old is New Again

We know this. We’ve heard our parents say it; we’ve heard fashion editors say it. And now it is going to work to the retailers’ advantage. Now that so many grocery stores, gas stations, banks…you name it, have moved to self serve, or barely…

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