Retail Tips for the Holidays Regardless of the economic outlook, you can rest assured that many people will be in your stores this holiday season. They may be working with a tighter budget, or they may not. They may be more discerning, or they may…
The MAX ROI Store Visits process should be followed for every… single… visit. Although the topics, details, specifics, time allotments and action plans will vary depending on what you need to accomplish, you still need to follow the MAX ROI Store Visits process to…
Retailers, Please Save the Trees! Doesn’t anyone think about saving trees anymore? There was a time when everyone and their dog wanted to save the trees. Don’t print anything, they said. Don’t ever cut down a tree, they said. Plant saplings whenever and wherever you can, they…
Another one of the series ‘Word to the RetailWise VIII’ Never implement policies or procedures without asking the critical questions first. And the questions are… “How will this policy or procedure affect our customers?” and “How will this policy or procedure affect our employees?” When you…
Everyone in retail, particularly those in retail management, knows that communication between Head Offices, Regional Offices, Stores and, even, within the Store, can be difficult at best. Yet it is critical that we master it. The smooth and constant flow of clear and concise…
Successful retail managers do not manage from afar with little or no contact, and just hope for the best. They stay connected and accessible to all of their subordinates, even when they aren’t physically with them. Of course, there is a caveat… Successful retail…
At DMSRetail, we often get questions on Store Manager job description. Below is an illustration of the various dimensions, skills and actions a good Store Manager performs and demonstrates on a constant and continuous basis from performance management point of view, we call this…
Retailers often respond to a financial problem by cutting hours and wages being used at store level. One has to wonder what the result would be if the retailer first examined applying this cost cutting measure at the Head Office level? What would happen…
Sales vs. Task Orientation Most people would agree that it is much more pleasant and rewarding to occupy one’s time with activities that we find enjoyable or have a natural talent for than it is to engage in activities that we dislike or have…
Check Up on Staff Turnover In retail it is no secret that turnover is fairly high. It would certainly be advantageous to record good turnover and bad turnover so you would know if turnover was created – meaning that it was a result of…