Let’s discuss the management and development of employees. As more experienced individuals transition to higher positions, retirement, or pursue other interests, younger employees step up to fill the gaps. It’s important to judge each person based on their own merits. We don’t assert that…
House Account: The number keyed into the POS system at time of sale which does not attribute the sale to a specific employee, but rather to the store. Retailers use different methods to record and monitor sales and to compensate their associates. When it…
Here are some common buzzwords and terms related to retail management: Omnichannel: Refers to the seamless integration and coordination of various sales channels (physical stores, e-commerce, mobile apps) to provide a unified and consistent customer experience. Customer-Centric: Emphasizes the importance of focusing on customer…
Scheduling for After the Rush! Every year, in November or December, Store Managers – particularly those working for medium to large chains – are trying to do the impossible…or very nearly impossible. That is, making January schedules with the hours that they are allowed…
Above and beyond the usual supplies you’ll stock up on for the busy times, you may want to ensure you have some extra items…just in case! Here are some ideas! Aspirin or Tylenol Bandages Wrapped Candies in a Basket Water Emergency Cash Stress Balls…
Some people have a lot of holiday spirit and they want to demonstrate that to everyone. They’re happy before, during and after the holiday season. Others are not so crazy about the holidays. Maybe they’re just not the festive type or they don’t celebrate…
It is widely recognized that good communication skills are important, in any business. But it is particularly important for a Retail Manager to be an effective communicator because they have to communicate with people at all different levels of the organization on a regular…
Multi-Channel Retailing At a basic level, any commercial transaction that involves a direct sale to a consumer at any point of time may be termed as retailing. It can be the selling of apparel, books, music, footwear, grocery items or other things. Such a…
The Good, the Bad and the Downright Laughable! There are as many interviewing ‘styles’ as there are people doing interviews. Some have training on what to ask, what to look for, etc. Many do not. Those interviewers go by the seat of their pants….
Protect your profits by focusing the right amount of attention on loss prevention. Consider the story, below, about an employee who stole company time and charged up huge telephone bills by calling a 1-900 number! It goes without saying that retail stores, being open to…