“How to Run a High-Performance Retail Store”
Results That Pay Off Instantly – Practical, Applicable, Actionable
Upcoming Dates & Locations:
March 3-4, 2025 – Marriott Kensington, London, UK
See all other Dates & Locations below
Store Management for Maximum Success is a two day, information packed professional development opportunity for retail field personnel who have supervisory responsibilities.
We know it’s difficult to schedule time to learn more about Key Performance Indicators and how you can use them effectively to coach and train your associates; and about recruiting, hiring and training.
It’s even more difficult to find time to meet with your peers in the retail industry. That’s what makes this two day workshop so powerful.
It goes beyond just learning; it’s empowering. You’ll go back to your store with a renewed sense of purpose and pride in your chosen profession.
DMSRetail considers the Store Management position extremely important for the success of any retail organization.
That is why this powerful workshop packs heavy duty performance techniques, tactics and methods.
Practical exercises to further strengthen the participants influence on the individual and total store performance are part of this workshop, to make sure nothing is left to chance.
Praise for “Store Operations for Maximum Success Workshop”:
“Good stuff. Very practical with relevant experience shared.”
“This training was very educational. Facilitator shared very interesting experiences. Thank you DMSRetail”
“It has been most insightful and exciting.”
“I really enjoyed myself in this training. I want to come back for more.”
Agenda
Day 1
- Application of Retail Metrics, KPI’s & Retail Math in Retail Management
What to Measure
How to Measure - 6 Pillars of Retail
- Key Performance Indicators
- Commonly Used Formulas
- Store operating Statement (P&L Statement)
- Balanced Score Cards & Their Implementation
How to Interpret the Results
How to Determine the Best Action Based on the Results
Day 2
- The Store Manager’s Keys to Success
Hiring Right – Interview Skills
Training, Coaching & Building a High Performance Team - Effective Retail Sales Management
“I Succeed” Performance Evaluation & Management System - Productive Staff Meetings
Top 5 Factors that Determines the Success of Retail Operations - Customer Focus at the Front Lines
Attributes of the “Customer Centric” Front Line Employee
Lifetime Value of a Customer - The Service – Profit Chain at the Store Level
Do’s and Don’ts of Customer Service for Maximum Loyalty and Profit
Q & A
Certificate Awards
The Store Management for Maximum Success does it all in two days, at an affordable price.
This is your opportunity to develop skills and relationships that can help you, even through difficult economic times.
Who should attend: Store Managers and other personnel with supervisory responsibilities at store level.
Faculty: DMSRetail Consultants have over 135 years of combined experience at all levels of retail organization from sales associate to CEO.
Our experience spans all retail formats as well as diverse merchandise groups, from electronics retail to apparel and from candies to candles.
We have retail metrics, retail math and retail business intelligence experts and we have top expertise in store operations, sales management and customer service excellence.
Duration: 2 days; 9:00 AM – 5:00 PM
Registration Fee: US$2,995.00. At the door: US$3,995.00 (subject to availability).
Group Discount: US$2,495 per person in a group of 3 or more registrants from the same company.
Payment methods:
1. You can pay by company check or bank (wire) transfer. Please Call +1 (813) 556-6437 or email: training@dmsretail.com
2. You can pay by phone with a credit card please call +1 (813) 556-6437.
3. You can pay through Western Union. Please email training@dmsretail.com or call +1 (813) 556-6437 for payment information.
4. You can pay online with personal or company credit card.
Store Operations for Maximum Success Workshop
Register Now!
| Dates & Location | Individual: Only $2,995 | Group*: Only $2,495 |
| March 3-4, 2025
London, UK Venue: Marriott Kensington |
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*Min 3 participants from the same company
| Dates & Location | Individual: Only $2,995 | Group*: Only $2,495 |
| April 7-8, 2025
Toronto, ON, CA Venue: The Westin Harbour Castle |
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*Min 3 participants from the same company
| Dates & Location | Individual: Only $2,995 | Group*: Only $2,495 |
| May 12-13, 2025
Dubai, AE Venue: JW Marriott Marquis |
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*Min 3 participants from the same company
| Dates & Location | Individual: Only $2,995 | Group*: Only $2,495 |
| June 23-24, 2025
Las Vegas, NV, US Venue: The Signature at MGM Grand |
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*Min 3 participants from the same company
| Dates & Location | Individual: Only $2,995 | Group*: Only $2,495 |
| July 17-18, 2025
Miami, FL, US Venue: Sheraton Miami Airport |
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*Min 3 participants from the same company
| Dates & Location | Individual: Only $2,995 | Group*: Only $2,495 |
| August 4-5, 2025
Istanbul, TR Venue: Sheraton City Center |
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*Min 3 participants from the same company
| Dates & Location | Individual: Only $2,995 | Group*: Only $2,495 |
| September 9-10, 2025
Niagara Falls, ON, CA Venue: Marriott FallsView |
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*Min 3 participants from the same company
Contact: Josephine Hill
email: JHill@retailmanagementworkshop.com
Phone: +1 (813) 556-6437 or +1 (800) 953-4501
Trusted by the smartest employees at these organizations (partial list) 
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” The price of education is paid just once. The price of ignorance is paid forever! “ Anonymous
DMSRetail reserves the right to change dates and/or locations, and to cancel any workshop at any time. If a registered and paid participant cannot attend a workshop they may send a substitute or they may attend a future workshop in the location they choose. The credit does not expire. If DMSRetail cancels a workshop, registered paid participants are entitled to a refund of their workshop fee paid. DMSRetail is not responsible for any other costs.
