Retail Pharmacy Management Workshop

Workshop Venue

The Retail Pharmacy Management Workshop

May 27-28-29-30, 2024 – Niagara Falls, ON, CA

Pharmacy Management Mastery in 4 Days!


“Today, Pharmacy has become a mini department store!
You need proper retail management techniques and methods to maximize your business opportunity! “

What Our Previous Participants Say

“One of the best training I ever attended” A.A. – Vice President, Operations, Nahdi Medical Company 

“I attended the Retail Management Workshop for Mr. Matt Parmaks for three days when I was working in Orascom Telecom Holding. All what I can say is that not only Mr. Matt helped my company to shift its revenue up to double, but also shifted my mind and changed way of thinking. His approach was simple and clear in defining the challenges and how to overcome them. He demonstrated his limitless global practical experience in the retail management and was very much keen to transfer all his knowledge to us. I owe Matt a lot and would travel the world after him to attend all his workshops if I could.” Dr. H.S. – HR Director, Orascom Telecom

“I recommend “The Retail  Management Workshop” very highly to others; as long as they are not the competition” A. H. – Sales Manager Harvey Nichols

“The Retail Management Workshop provided by DMSRetail has exceeded expectations. The Program has provided me with new ideas and methods to getting the job done effectively. The delivery of the content and the use of examples and and scenarios was exceptional. I would definitely recommend this session to others within my company. You can consider me a “delighted customer”. R. S. Head of Retail, Digicel

“Extremely informative workshop and I can’t wait to implement ideas when I return. Excellent facilitation and I would highly recommend this course/workshop to “anyone” in any “position” in the retail world.” A.McA. – Retail Operations Manager NWTel

“Again I would like to thank DMSRetail team for the precious time we had, it was really one of the best fruitful workshops I have ever attended.” J. A. – Retail Operations Manager, Bestseller

“Thanks for a wonderful Workshop, it has been time well invested. The work experience Instructors shared with us throughout the Workshop was enriching and endorsed the quality of the teachings as well as its credibility.” C. D. – Operations Manager, Farmacias Los Hidalgos

Program Outline

Retail Pharmacy Performance Management

Checkmark How to Establish a Performance Culture

Checkmark Building and Leading a High Performance Team

How to Establish Strategic Imperatives

Checkmark Strategic Staffing Model for Top Performance

Checkmark Performance Management: People – Performance – Strategic Imperative Link

CheckmarkPeople Development and Succession Planning

Sales Forecasting, Budgets and Quota Establishment

Checkmark Establishing shift and individual sales targets for Non-Medicine & Medicine

Checkmark Incentives, Rewards and Motivation that Work!

Checkmark Compensation Strategies for Top Performance

Relationship and Solution Selling Applied to Retail Pharmacies

Checkmark Blueprint for Top Performance in Sales and Profitability

Checkmark How to Increase any metric by 20% in Six Months

Retail Pharmacy Inventory Planning

Checkmark Retail Pharmacy Category Management Fundamentals

Checkmark 8 Stages of Category Management Process

Checkmark Developing a new Retail Pharmacy category business case with high ROI

Checkmark Category Growth & Efficiency Drivers

Checkmark Utilization of Consumer Decision Trees in Category Development

Checkmark Cross category analysis

Checkmark Category Analytics

Checkmark Validation of Hypotheses: Retail Pharmacy Brand/Consumer-Shopper-Supply Perspectives

Checkmark Data Sources

Checkmark Construction of Balanced Score Card for the Category

Checkmark How to develop Category insights in limited data environments

Checkmark Category Strategies & Tactics

Checkmark Maximizing frequency of purchase

Checkmark Price Optimization to deliver maximum gross margins

Checkmark Assortment Planning for top profit

Checkmark Effective Space Planning, shelf presentation and Use of Planograms

Checkmark Winning promotions to maximize inventory turns

Checkmark Drivers of store execution excellence

Checkmark How to re-build/adjust tactics at store level after implementation of the Category plan

Checkmark Category Management Best Practices

Checkmark Open-to-Buy & Sell-Thru Scenarios – Understanding of the OTB process

Checkmark Retail Pharmacy Customer Lifetime Value Management

Checkmark Driving Customer Satisfaction and Loyalty through Employee Engagement

Checkmark Customer Focus at the Front Lines

Retail Pharmacy Business Management

Checkmark Key Performance Indicators

Checkmark Retail Pharmacy Business Formulas

Checkmark Diagnostics of Retail Pharmacy Store Operating Statement

Checkmark Identification and Calculation of Retail Pharmacy Metrics

Checkmark Analysis of Performance – Benchmarks
Checkmark Balanced Scorecards and Their Implementation in Retail Pharmacy Operations – you’ll learn all about the importance of this very powerful and easy to use management tool; learn how to create Balanced Scorecards for any position.

You will practice this under the guidance of an expert instructor. Balanced Scorecards are used to summarize your most important KPI’s on one page – right at your fingertips – while considering all angles of your retail pharmacy operation: Financial, Customer, Processes and Growth & Development

Checkmark Retail Pharmacy Operational Strategies

Checkmark Balancing & Optimizing Product Driven vs. Service Driven Approach

Checkmark Analysis of Health & Living Destination Concept

Checkmark Multi-Channel Expansion

Checkmark Synergy of Top Sales Performance, Excellence in Customer Experience and Performance Leadership Know-How.

Checkmark Case Studies 

Who Should Attend:
Retail Pharmacy Owners, Key Retail Pharmacy Management Teams, Retail Pharmacy Buyers and Category Managers, Retail Pharmacy Marketing Teams.
Why You Should Attend:

Number one Practical, applicable and actionable content delivered by top experts in Retail Operations, Brand & Category Management in Retail Pharmacy Business and in driving sales, productivity and profitability. Proven to increase those metrics by double digits. Check out the testimonials.
Number two Value: Apart from acquiring complete knowledge, participants will enjoy a 30-Day unlimited Q&A through email after the workshop (A $1,000 value by itself)
Number three ROI: Return on investment can be as high as 1,000 times the registration fee based on your company revenues and how many techniques, ideas and methods from the workshop you implemented.
Number four Guarantee: If you feel that for whatever reason this workshop is not suitable to your needs by the end of the first morning, we will refund your registration fee right on the spot.
Number five Full Year Membership in Retail Business Academy. (Value: $1,164)
Workshop Fees:Workshop Certificate
$3,995 per person

Workshop fees include: presentations, practical exercises and case studies, continental breakfast, full lunch, all-day refreshments (All 5 Star Quality), all workshop materials and all take away materials including Retail Success Strategies (DVD)(Retail Value: $197), Recent Retail Technologies (DVD)(Retail Value: $197) and Full Year of Retail Business Academy Membership (Retail Value: $1,164) 

A Certificate is awarded at the conclusion of the workshop.


The Retail Pharmacy Management Workshop

Register Now! 

Dates & Location Only $3,995
May 27-28-29-30, 2024

 Niagara Falls, ON, CA

DMSRetail Workshop Registration


Dates & Location Only $3,995
June 6-7-8-9, 2024

 London, UK

DMSRetail Workshop Registration


Dates & Location Only $3,995
July 23-24-25-26, 2024

 Toronto, ON, CA

DMSRetail Workshop Registration


Dates & Location Only $3,995
August 6-7-8-9, 2024

 Dubai, AE

DMSRetail Workshop Registration


Dates & Location Only $3,995
September 3-4-5-6, 2024

 Las Vegas, NV, US

DMSRetail Workshop Registration


Dates & Location Only $3,995
October 1-2-3-4, 2024

 Miami, FL, US

DMSRetail Workshop Registration


Dates & Location Only $3,995
November 16-17-18-19, 2024

 Istanbul, TR

DMSRetail Workshop Registration


Contact: email or call +1 (813) 556-6437


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DMSRetail reserves the right to change dates and/or locations, and to cancel any workshop at any time. If a registered and paid participant cannot attend a workshop they may send a substitute or they may attend a future workshop in the location they choose. The credit does not expire. If DMSRetail cancels a workshop, registered paid participants are entitled to a refund of their workshop fee paid. DMSRetail is not responsible for any other costs.