It’s a 2-Day Advanced Selling Workshop called ‘Magnetic Selling for High End Retailers’ and it’s going to make the difference between average, or even good results and FANTASTIC results. There is so much great new stuff in this workshop – Magnetic Selling for High End Retailers – things that sales floor level rarely ever get exposed to.

‘Magnetic Selling for High End Retailers’ looks at luxury retail selling in a whole new way; with powerful innovative content like new rapport building techniques, mental preparedness and much, much more.

‘Magnetic Selling for High End Retailers’ is new, different, exciting…ground breaking. This is your opportunity to get in on the action and learn how these amazing techniques can be used to delight your luxury customer. 

Learn how to ensure that your customer’s expectations are exceeded by leaps and bounds. Keep them coming back to you more often to buy more of what you have to offer.

Your luxury customers will enjoy their shopping experience and their interactions with your Associates more than ever before.

Here’s a a sample…just ten of the things we cover in Magnetic Selling for High End Retailers

1. The Power of One

2. Swish Pattern

3. Feedback Sandwich

4. Verbal Bridges

5. FABG

6. Motives & Personality

7. Patterns and Metaphors

8. Transfer of Emotion

9. 90/10 Rule

10. Triangle of Success

Magnetic Selling for High End Retailers

Advanced Retail Sales & Customer Experience Skills for Front Line Personnel

Program Outline

Introduction

• Challenges with Selling in a Luxury Retail Environment
•  The Magnetic Selling Super Connection
•  Improving the Customer Experience

Pre-Sales Preparation

• Transfer of Emotion – Magnetic Coil Example
• Magnetic Selling Process vs Typical Selling Process
•  The 90/10 Rule
• Cause & Effect
• The Triangle of Success – Knowledge, Skills and Attitude

Elements of Sales

• Listening
• Effective Communication – Patterns and Metaphors
•  Product Knowledge
• Presentation
• Believe
• Self-Image & Confidence
• Commitment and Discipline
• Goal & Motivation
• Trust in the Relationship

Building the Right Attitude

•        Response vs Reaction – Video
•        Subconscious Mind – 95% of Behavior
•        Representation System
•        Body & Mind
•        Changing the Filters
•        Elements of Visualization
•        Affirmations & Limiting Beliefs

Physical Preparation

• Appearance
• Policy and Procedure
• Product Knowledge
• Pricing
• Promotions/Offers
• Mission – KPI’s and the Retail Equation
• Work Area
• Knowledge of the Market
• Knowledge of the Customers – Demographics, Psychographics, Motives & Personality (6 Types)

The Sales Process

Opening– Greeting, Defeating the Hell Zone, Approaching, Identifying Behavioral Pattern with VAK System, Body Language and Building Rapport

Identifying Customer’s Needs and Wants– Open Ended Questions (5W’s and 1 H), Examples

Presentation – Benefits – Sell beyond the obvious – Stop Selling and Start closing

•  FABG (Features, Advantages, Benefits & Grabber) – Watch the expert.
•  Common Presentation Mistakes
•  WIIFM? – So What?
• Show one million dollar item
•  7 Deadly Sins
• Verbal Bridges

Handling Objections

• Price Objection – Change the Information, change their decision
•  Overcome the (People Fibs) “I will think about it. “
•  Why they Say NO – NO Need, NO Money, NO Hurry, NO Desire and NO Trust
•  The Customer’s Fear

Upselling & Cross Selling – Selling high by selling low

Closing

• Verbal & Non Verbal Closing Signals
•  Closing with Add-Ons
•  Trial closing
• Closing Techniques
• Voice Inflection

Success formula

• The major key to your better future is you.
•  You get paid for your value, not for your time.

Sales Success Quotes, 50 Ways to Increase Your Sales, Question of the Day, Following the leaders in your organization

Q & A

Please note –This Program includes extensive use of valuable learning exercises to reinforce learning and to promote strong understanding of program material to ensure Participants have the ability to get maximum benefit from the program, following the training session.

These exercises include, but are not limited to…

• The Power of One
•  Goal Setting
• Limiting Beliefs
• Changing the Picture
• Building Rapport
• Cause and Effect
• Feedback Sandwich
• Swish Pattern
• Identifying your Pattern and Personality

Certificate Ceremony

Register Here!

Magnetic Selling for High End Retailers

Advanced Retail Sales & Customer Experience Skills for Front Line Personnel

Individual Rate – Only $995

Group Rate – Only $895

(Minimum 3 Participants from the Same Company)