Praise for “The Retail Sales/Operations Management Workshop” “The Retail Operations Management Workshop provided by DMSRetail has exceeded expectations. The Program has provided me with new ideas and methods to getting the job done effectively. The delivery of the content and the use of examples…
Presenting options to your customer initially and during the add-on or upsell stage. Everyone knows that Presenting Options is one of the steps in the selling process. But not everyone knows it means exactly that. Too often sales associates suggest options, point to options, and generally talk about options…instead…
Although the topics, details, specifics, time allotments and action plans will vary depending on what you need to accomplish… The MAX ROI Store Visit process should be followed for every… single… visit. If you’ve had enough of these… ‘Firefighter’ store visits ‘No Tolerance’ visits…
Some Retail Executives still don’t get it! Retail executive, like any others, need to be accessible. Imagine a situation where employees and field management cannot have any access to the President. Far, far from the open door policy, there are some retailers who allow…
Succession Planning in Retail – Promoting from Within If you are a Manager in an organization that places high importance on internal promotion – and it should – then you probably find yourself asking “Who is ready for promotion into a supervisory or management…
The President of a 200+ store division of a major retailer learned of a serious communication problem and commented that ‘this was to be expected in large organizations’. Well, that clears everything up! Many retail executives don’t believe that communication is important enough to…
Manager Unfairly Perceived as Negative A dedicated, professional Store Manager who is passionate about his/her business wants to contribute to the organization. They do that, primarily, by operating their store or business unit in a proper and profitable manner. They generally comply with all…
Successful retail managers do not manage from afar with little or no contact, and just hope for the best. They stay connected and accessible to all of their subordinates, even when they aren’t physically with them. Of course, there is a caveat… Successful retail…
Throughout history, there have been many, many examples of people who have succeeded in a given field, or discipline, through the application of common sense, hard work, firm principles and, above all, great leadership skills. In retail, this combination is rarely found. That’s not…
Retail Management Resources RETAILWISE: Subscribe to FREE DMSRetail newsletter “RetailWise” and get tips, advice, news and other resources to elevate your retail management practice. RETAIL INDUSTRY INFORMATION Retail store categories classification system What is this RFID anyway? FACEBOOK FOR RETAILERS REPORT…