Great results do not just happen. Highly Successful Retail Managers (HSRMs) know that there is a direct correlation between hard work and great results. They understand that there is a need to work smart as well, but nothing replaces hard work. And they know…
Here is where the rubber meets the road, so to speak. Many, many projects, businesses and people have failed at the execution stage. New processes and procedures, new customer service initiatives, new marketing and advertising campaigns, new visual merchandising techniques…and the list goes on…all…
Highly Successful Retail Managers (HSRMs) believe strongly that all compensation must be based on performance. Of course, there may be a base wage or salary for a certain position but all commissions, bonuses, spiffs, etc. must be available only to those who perform well;…
This is always top of mind and a major priority for the Highly Successful Retail Manager (HSRM). Earlier we mentioned that the HSRM always makes plans and makes time to attend to all of his success factors. Developing and mentoring people is a critical…
In order for a store, or district or region, to operate profitably all employees need to be performing well in their positions. Cashiers must be leaving a wonderful last impression on customers as they are checking out and leaving; Aisle Associates (or floor clerks)…