Highly Successful Retail Managers (HSRMs) do not manage from afar with little or no contact. Of course they can’t always physically be with all of their people but they stay connected and accessible to all. HSRMs ensure that all direct subordinates feel free to…
Your Very Own Retail Advisor for FREE… Just Ask ‘Dear Bobbie’! Many retail managers are left alone in their store/district/region, to sink or swim. No longer! Just ask ‘Dear Bobbie’ your question at dearbobbie@dmsretail.com. Advice is prompt and FREE. You’re probably a great manager but…
If there is one thing that will cause a manager to lose the respect of subordinates faster than anything else, it is dishonesty. Highly Successful Retail Managers (HSRM’s) tell the truth. They may have to keep certain things confidential, in which case they say…
It is widely recognized that good communication skills are important, in any business. But it is particularly important for a Retail Manager to be an effective communicator because they have to communicate with people at all different levels of the organization on a regular…
The Highly Successful Retail Manager (HSRM) makes a point of taking complete control over the time allotted to complete his work. He sees time as the precious resource or commodity that it is. He has firm goals that are well defined and he has…
It is impossible to direct an operation without knowing how it works. How it really works, not how it is supposed to work. If you are in charge of a retail operation and don’t have your next out of town store visit trip booked…
A recent experience with two retail stores, both part of the same large retail chain, started me thinking that maybe retailers’ interest in the top line has gone the way of the Dodo bird. Just gone. In many, many retail stores, it seems that…
Leading by example basically means role modeling expected behaviors, in everything you do. It means being in an ‘on stage’ frame of mind at all times. The Highly Successful Retail Managers (HSRM) is always aware of the fact that his or her appearance, demeanor,…
Retail is Different When it Comes to (trying to) Manage Time But, there are a few Tried, Tested and True Steps that can Make Your Life Easier A couple of weeks ago, we said we would soon provide 14 Time Management Steps that would apply to retailers in…
The Good, the Bad and the Downright Laughable! There are as many interviewing ‘styles’ as there are people doing interviews. Some have training on what to ask, what to look for, etc. Many do not. Those interviewers go by the seat of their pants….