“Discover the Secrets of Getting Top Performance from Your Store Managers”
Results That Pay Off Instantly – Practical, Applicable, Actionable
Tuesday – May 4 & Thursday – May 6, 2021
9:00AM-12:00PM EDT (New York) (3 Hours Each Day)
LIVE & INTERACTIVE
Did you know about these dramatic differences between the weakest and the strongest retail leaders? (Research: Zenger-Folkman)
4-6 times higher profits
6 times higher sales revenues
10-20 times higher levels of employee engagement
3-4 times reduction in employees thinking about quitting
50% fewer employees that do leave
Double the satisfaction with pay and job security
4-5 times more employees “willing to go the extra mile”
1.5 times higher customer satisfaction ratings
Did you also know?:
“According to operating data from various retail organizations, District/Area/Region Manager can influence performance by up to +/- 20%” – (DMSRetail Research)
In actual numbers, that means, if you have a district of 10 stores with $1.5 Million average sales each, District Manager’s influence is about 6 Million dollars between -20% and +20%.
No responsible retail organization can leave this kind of influence to chance. Apart from hiring (or better yet, promoting from within) great managers, organization has to make sure that they are well equipped with the right tools and training.
This is where DMSRetail comes in. With our proven, real life experience and record, we are able to get your talent to the point of peak performance, so that your District/Area/Region manager can consistently deliver at the +20% range.
Here are some comments from the previous participants:
“Illuminating, challenging and entertaining” Amanda R., Retail Business Owner
“Very good information, gave many tools to be a very successful DM.” Leland W., District Manager
“It was informative on key pieces of the DM role.” Alissa B., Corporate Trainer
“Great! Felt, after an hour on the first day, that it was well worth my time away from the store.” Kim H., Sr. Store Manager
“I think this class has made me a better DM. I can put a lot of the systems I saw into play in my stores.” Calvin D., District Manager
“I think this workshop was perfect for our company. The way we are growing, I truly felt that we needed to structure the DM position. This workshop has given us the tools to do so.” Nick G. District Manager
“I enjoyed/learned from your experiences and it is important to learn from workshops like yours because we do not have the time to learn all these things on our own. Stand on the shoulders of giants!” Bill G. District Manager
“I think this workshop provides tremendous insights from the DM position to Home Office and into Stores. I appreciated the wide range of topics covered. I feel more empowered to take decisive action with my team.” Kerry T. District Manager
“Lots of great info – good takeaways that can be implemented. Leaving feeling empowered to coach and effectively manage my team to be successful in meeting & beating the target.” Grace W. District Manager
“This workshop provided me with techniques to be an effective leader and demanding results! How to hire star performers and giving them the right recognition. Setting high, clear expectations and accepting nothing less. Focus and Follow-Up.” Marie M. District Manager
Retail DM Workshop Program Outline
Personal Management Styles – Understanding strengths and opportunities in ones’ own management style and ability
Traits and Characteristics of Great Leaders – Relevant to the retail business
Removing Obstacles – The role of the District/Area/Region Manager
Earning Respect through Integrity and Credibility
People Development & Succession Planning:
Recruiting, Hiring, Training – Where it all starts and where to go from there
Setting the Example – Learn how you are being perceived by your teams and what you can do to become the best example for them
Coaching – When and how to do it for maximum benefit. How to have the difficult conversations when necessary
Motivating & Getting their Best – Identifying the different approaches to developing your people
Business Continuity – How to be prepared for any personnel issues that affect your stores
Charting the Course – You’ll build a succession planning chart and easily learn to predict or anticipate future management requirements for your district/region
Coaching; Succession Planning Exercise
Diplomacy Skills – What you need to know to manage up successfully and productively
The Value of Your Opinion – How to become a valued and respected source of information to aid in corporate decision making
The Importance of the District/Area/Region Manager Position – A field/Head Office Liaison
Retail Math, Metrics & KPI’s:
Understanding Retail Math, Metrics & KPI’s – Understand what all those numbers mean, what to measure, how to interpret results and take action based on those results
Knowing Your Numbers – How to speak intelligently about your business from a numbers perspective and how to ensure your Store Manager’s know their numbers too
Positively Affecting the Profit & Loss Statement – Learn how you and your teams can easily & positively impact the P&L
KPI’s (Key Performance Indicators) Exercise
It’s All in the Execution – Learn how to avoid the pitfalls that lead to poor execution of company directives and standards.
Communication – Learn how to lay the foundations for excellent communication in managing multiple business units
Managing remotely – Learn how to keep your finger on the pulse of each store…when you’re not there
Follow up triggers and mechanisms
Sales Management & Customer Service – Set high expectations and then be available to do what it takes to help everyone achieve them
Setting the Example – How to inspire your people through role modeling
Knowing Where to Focus your Efforts – Learn where to get the biggest payback for your time and effort without neglecting anything
Keys to your district/regions’ success – We show you how to find your ‘Keys’
Focus on Performance Management Exercise
Pulling it All Together & Putting it All to Work – Q&A
How it all works together
Where to Start
Roadmap to Success
Here are some more comments from previous participants:
“The Retail DM Workshop is one of the most enjoyable ones I have attended. The information was refreshing and very informative.”
“The workshop was very good, organized and focused. Time management was good.”
“Thank you. It was a very good workshop.”
“It was great to attend this workshop. It adds to me a lot and I’m waiting for more and more, see you soon.”
“I believe that I can make a difference by using the ideas that I got from this workshop.”
“I learned how to lead my people and how to implement correct action plans.”
“The tools and the modules are very good, very informative and effective.”
“It was very good in translating strategies into action. I found a lot of things to implement in my area.”
Who Should Attend:
This workshop is designed for Area, District and Regional Managers, Store Managers who are being prepared for promotion and Retail Business Owners.
Why You Should Attend:
Practical, applicable and actionable content delivered by top experts in Retail Sales & Operations Management to drive your sales, productivity and profitability. Proven to increase those metrics by double digits. Check out the testimonials.
Value: Apart from acquiring complete knowledge, participants will enjoy a 30-Day unlimited Q&A through email after the workshop (A $1,000 value by itself).
ROI: Return on investment can be as high as 1,000 times the registration fee based on your company revenues and how many techniques, ideas and methods from the workshop you implemented.
Positions you as an expert .
Creates a “larger picture” mentality.
Improves your standing as a Retail Management Leader.
Two days (Total of 6 Hours) that will produce a lifetime of results.
Guarantee: If you feel that for whatever reason this workshop is not suitable to your needs after 2 hours, we will refund your registration fee.
The District Management Workshop is led by senior members of DMSRetail.
What is Included:
Presentations, videos, practical exercises and case study
Slide deck and the Recording of the Sessions will be sent to All Registrants
Tuesday – May 4 & Thursday – May 6, 2021
9:00AM-12:00PM EDT (New York) (3 Hours Each Day)
LIVE & INTERACTIVE
Claim Your Spot! Click the “Register Now” Button!
Contact: Josephine Hill
Phone: +1 (312) 239-0919 or +1 (800) 953-4501
Some of Our Customers’ Organizations
ABC | ACCENTURE | ACE MART | ADIDAS | ADVENTURE HQ | AL DAWAA | ALMUTLAQ | AML FOODS | ANN FONTAINE | ARAMARK | AVON | BEST BUY | BOSE | BOSTON COLLEGE | BROOKSTONE | BROWN SHOE | CALVIN KLINE | CANADIAN TIRE | CAPGEMINI | CHICO’S | COLE’S | ST. JOHN’S UNIVERSITY | COLUMBIA | CON AGRA FOODS | COURTS | CRATE & BARREL | CRAYOLA | CVS | DACOSTA MANNINGS | DATAWAVE | DFS GALLERIA | DICKIES | DIGICEL | DISNEY | DOLLAR GENERAL | DOLLAR TREE | DOW JONES | DRESSBARN | DU | DUBAI DUTY FREE | EAGLE LEATHER | ELIE TAHARI | ETISALAT | FERRARI WORLD | FOOD LION | FORZANI GROUP | FOSSIL | FRED MEYER | FRUITS & PASSION | GAP | GENERALELECTRIC | GENWORTH FINANCIAL | GEORGETOWN UNIVERSITY | GRACE KENNEDY | HANES BRANDS | HARLEY DAVIDSON | HEINEKEN | HP | HINES | HOME DEPOT | IBM | IKEA | INFOSYS | KELWOOD | KELLOGGS | KENNETHCOLE | KIRKLAND”S HOME | KRAFT | KUNOOZ AL SEHA | LIDS | LIME | LIMITED BRANDS | LIZ CLAIBORNE | L’OREAL | LOWE’S | LUCY | LULULEMON | LVMH | MASSY STORES | MAYTAG | MICHAELS | MIGROS | MOBILY | MOBINIL | NAHDI | NATURE’S WAY | NEW BALANCE | NINE WEST | NORDSTROM | NORTHWESTEL | OAKLEY | ORACLE | PHARMACY ONE | PIER1IMPORTS | PUMA | QUICK SILVER | RAGAB SONS | RALPH LAUREN | REEBOK | RING | RITZ CARLTON | ROYALDOULTON | SALT LAKE COLLEGE | SAMSUNG | SAP | SAS | SEARS | SERVIS | SHARAF DG | SIEMENS | SKETCHERS | SONY | STANFORD UNIVERSITY | STAPLES | STARBUCKS | STEVE MADDEN | SUPER CENTRE | SWAROVSKI | SWATCH | TARGET | TATA | TESCO | PRINCETON REVIEW | TIFFANY | TIMBERLAND | TOY’S’R’US | UNICOMER | UNIVERSAL | UNIVERSITY OF LOUISVILLE | UNIVERSITY OF WISCONSIN | VERIZON | VF | VICTORINOX | VIDEOTRON | WALMART | WHOLE FOODS | WYNN RESORTS | YANKEE CANDLE | YM | ZALE | ZAIN | ZAPPOS
If you can not attend The Retail District Management Workshop for whatever reason, your next best option is to get the Retail DM YourTime Study Course:
“The price of education is paid just once. The price of ignorance is paid forever! “ – Anonymous
DMSRetail reserves the right to change dates and/or locations, and to cancel any workshop at any time. If a registered and paid participant cannot attend a workshop they may send a substitute or they may attend a future workshop in the location they choose. The credit does not expire. If DMSRetail cancels a workshop, registered paid participants are entitled to a refund of their workshop fee paid. DMSRetail is not responsible for any other costs.