The Future of Retail Customer Service is Female
Starting with the first telephone customer service representatives in the 19th century—and spanning to the now ubiquitous voices of Alexa and Siri—women have always played […]
Modern Retail Rundown: Big-box earnings blitz, Instacart’s ad growth & Shein’s shrinking valuation
Subscribe: Apple Podcasts • Stitcher • Google Play • Spotify Earnings season has arrived — and the Modern Retail Rundown dove into all the details. […]
Retail Remix | Shopping Center Marketing: Retail’s Most Expensive Gym Membership?
Retail Remix | Shopping Center Marketing: Retail’s Most Expensive Gym Membership? Have you noticed all the stores at your local shopping center vying for your […]
The digital shelf with Chris Perry and Oskar Kaszubski
May 17, 2023 In episode 34 of Kantar’s Retail Sound Bites, hosts Barry Thomas, senior retail thought leader, and Rachel Dalton, head of retail insights, […]
Creative Shop Talk with Wendy Batten: 157. Best of series
May 15, 2023 With host retail coach Wendy Batten https://wendybatten.com/157/ I’m so excited to introduce you to Jeff Lee! We have been working […]
Jason & Scot Show Episode 305 Amazon and Shopify Q1 2023 Earnings
A weekly podcast with the latest e-commerce news and events. Episode 303 is an recap of Amazon and Shopify Q1 2023 earnings. Subscribe: ????? Amazon […]
How Renfro Brands Integrates Sustainability Into its Innovation Strategy
Jay Robinson is chief innovation officer and senior vice president of global business development at Renfro Brands, a 100-year-old legacy sock and hosiery manufacturer and […]
Breaking the Hedonic Treadmill | Future Commerce
Joy: [00:00:00] I think everyone is interested in exploring an alternative vision of the good life that isn’t about being on this what our members […]
How In-Store Testing Can Boost Success Rates and ROI of Strategic Store Initiatives
New research from Incisiv and MarketDial has highlighted the importance of sophisticated in-store testing methods to improve the success rates and return on investment (ROI) of retailers’ strategic brick […]