Exclusive Q&A: New Helzberg Store Concept Sparkles for Younger Jewelry Shoppers
Jewelry is meant to be timeless, but the process of buying jewelry — particularly big-moment purchases like engagement and wedding rings — has certainly changed. […]
Retail Technology
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Beyond the cart: Using data to tailor the retail journey
Omnichannel Customers want purchase interactions to reflect their specific needs. For that level of personalization, retailers need to call on the power of data analytics. […]
Beyond Survival: New York’s Game-Changing Investment in Safety Net Hospitals
Hey New York! There’s something truly significant unfolding in our healthcare landscape, especially for those vital safety net hospitals we all rely on. The New […]
Training Without Consent is Risky Business: What Business Owners Need to Know About the Proposed AI Accountability and Data Protection Act
AI is a great tool to enhance human creativity through designing and creating new content, creating new and enhancing existing products and a myriad of […]
The death of the traditional Black Friday: how retailers can adapt
Few holidays in the entire retail calendar strike up as much joy, or trepidation, as Black Friday. According to Capital One Shopping, in 2024, online […]
Retail Technology
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How Constraints Create Cathedrals | Future Commerce
[00:01:36.79] Alicia: Hello everyone, and welcome to the Future Commerce Podcast. Obviously, I am not Brian nor Phillip. This is Alicia Esposito here, Director of […]
8 Ways To Create The Best E-commerce Experience
The days when online shopping was simply about clicking “add to cart” are long gone. Today’s shoppers expect more: an experience that feels personal, effortless, […]
Elevating the Future of the Customer Support Experience
I always look forward to Cisco Live. There’s a unique energy that comes from connecting with our customers, partners, and colleagues in person, especially when […]