AI Agents for Network and Security: Expectations vs Reality
In this article, we examined engineers’ expectations regarding AI agents for networking and security, as well as the availability of commercial and open-source AI agents […]
The Evolution of Marketplaces and the Impact of Agentic AI for Retailers and Ecommerce
Marketplaces have been redefining retail for more than two decades, but we are now at a major inflection point. Just as the rise of ecommerce […]
How Currys is bolstering its repair and refurb business
Despite existing for over a decade, not everyone is familiar with Currys repair centre. Based in Newark, Nottinghamshire, the site specialises in repairing, refurbishing and […]
The Data Governance Strategy Retailers Need to Prepare for Gen AI
Retailers are moving fast to incorporate generative artificial intelligence (Gen AI) into every corner of their operations. However, there’s one major obstacle standing in the […]
How AI Agents are Reshaping Online Fraud Ahead of a Busy Holiday Season
During the back-to-school shopping rush, malicious AI agents took advantage of seasonal deals and promotional campaigns to gather valuable intelligence — learning customer behavior, probing […]
How Google is Helping Marketers Adapt to the First AI-Powered Holiday Season
The introduction of AI into online search is precipitating a massive shift in the way users navigate the web. In fact, since Google first introduced […]
Why automated customer service is bad for customer loyalty
AI Photo: Generated by AI. Adobe Stock. September 23, 2025 by Victor Cho — CEO, Emovid Retailers have spent years investing in automation — streamlining […]
Retail Technology
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How Female Founders Are Shaping the Future of RetailÂ
Women play an outsized role in the retail industry — not just as consumers, but as employees, innovators, and increasingly as founders. Women influence an […]
Lululemon’s ‘downward spiral’ — and how the brand plans to break out of it
Listen to the article 11 min This audio is auto-generated. Please let us know if you have feedback. For a retailer that dominated one of […]