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September 15, 2025

The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing

Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just two negative experiences […]

Podcasts 0 5 min read

September 15, 2025

A Complete Guide to Boosting Your Income and User Engagement

Looking to turn your traffic into revenue with a high-commission, easy-to-promote affiliate program? The TEMU Affiliate Program opens up a powerful opportunity for platforms of […]

Blogs 0 6 min read

September 14, 2025

Two Years in, TikTok Shop is a Commercial Powerhouse: A Look at the Numbers

How the time flies — today TikTok Shop celebrates two years since its formal U.S. launch, and for many brands and creators it’s already hard […]

Technology 0 7 min read

September 14, 2025

What U.S. Retailers can Learn from China’s Social Commerce Success

In Q1 this year, Chinese retailer Pop Mart saw market capitalization surge to nearly $40 billion, outpacing established global rivals like Hasbro and Mattel to become […]

Podcasts 0 5 min read

September 14, 2025

Customer experience is the antidote to uncertain grocery market

Customer Service The grocery sector has never faced so much uncertainty, but focusing on delivering a powerful customer experience can help maintain long-term, sustainable growth. […]

Blogs 0 5 min read

September 13, 2025

Retail Technology

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Technology 0 5 min read

September 13, 2025

When Algorithms Shop: How to Sell At the Speed of Culture

[00:00:05] Phillip: Brian, we had talked, I think, a few months ago at VISIONS Summit about the way that customers are changing. Do you remember […]

Podcasts 0 33 min read

September 13, 2025

Your Best Customers Are Forgetting You (While You Send More Emails)

Customer acquisition costs are up 38%, while retention rates keep sliding. Your marketing budget is working harder and delivering less.

Blogs 0 5 min read

September 12, 2025

How Brands are Rethinking Pricing Strategy Amid Tariff Uncertainty

Brands are being squeezed like never before. On one hand, federal trade policy is causing the price of just about everything to go up, thanks […]

Technology 0 5 min read

September 12, 2025

Exclusive: Walmart Beefs up Digital Insights in its Quest to Become ‘America’s Favorite Place to Shop’

There’s been talk for some time about the collapse of the traditional “funnel.” Consumers no longer move along a linear path from awareness to consideration […]

Podcasts 0 6 min read

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