151. How to Have Difficult Conversations with Good Staff
Apr 3, 2023 Show Notes: Hard conversations can feel awkward. You like your retail staff, but you have to bring up some things that are […]
Paupers and Prostitutes
Here’s the Tea in episode 3: This week, Amy and Lexy talk about taking care of business and some light reading. In the News, we […]
How Ulta Beauty is Thriving Today and Planning for Tomorrow
Amidst challenging times across the retail industry, Ulta Beauty has continued to perform well. The retailer has created long-term relationships with its customers across channels, […]
How Thingtesting Became Yelp for DTC and CPG Brands
Phillip: [00:00:09] Hey, before we get into today’s episode, I want to remind you we have a YouTube channel where you can see what’s happening […]
Gen Z, Social Commerce and Frictionless Tech Steal the Show at Shoptalk 2023
Retail was center stage this week as industry leaders from more than 60 countries traveled to Las Vegas, Nevada to attend Shoptalk’s best-attended event yet. […]
Macy’s CEO plots an exit, Uber Eats’ ghost kitchen cleanup & Telfar’s new pricing model
Subscribe: Apple Podcasts • Stitcher • Google Play • Spotify Every week on the Modern Retail Rundown, we analyze the most important news within the […]
Retail Remix | The Future of Connected Experiences: From CPG Products to Pokémon
Retail Remix | The Future of Connected Experiences: From CPG Products to Pokémon Connected product experiences require so much more than a QR code and […]
Global disruption with J. Walker Smith
Mar 22, 2023 In episode 30 of Kantar’s Retail Sound Bites, hosts Barry Thomas, senior retail thought leader, and Rachel Dalton, head of retail insights, […]
How Two Friends Turned a Creative Hobby into a Successful Retail Business Partnership with Susan Mocker & Devon Cretella
Mar 20, 2023 Show Notes I often get asked my thoughts on going into business with friends and honestly, I have seen it succeed and […]
A Paragon of Customer Service
Here’s the Tea in episode 4: This week, Amy and Lexy talk about jury duty and zoom calls. In the News, we have articles about […]