“Welcome In” Isn’t a Greeting: It’s a Sales Killer
You’ve heard it walking through stores: “Welcome in.” A phrase that sounds meaningful but isn’t. It’s retail’s equivalent of a shrug – forgettable and damaging […]
Behind the real cost of Thailand’s delivery wars
Online delivery in Thailand is set for a change of look, but the roads will be just as dangerous. Earlier this year, on Sukhumvit Road […]
Ruby Liu to Launch New Department Store Chain in Canada
A new chapter in Canadian retail is unfolding as Hudson’s Bay Company ULC has entered into a definitive agreement to assign up to 28 of […]
Retaining retail store associates requires training, engagement, relationship building
Customer Service Ensuring new employees have the right equipment, are introduced to the right people and have connections from the beginning can be critical in […]
Your Crash Course on the Future of AI in Retail
If you’re running a retail operation with hundreds of stores, you’re already using AI whether you know it or not. Stock alerts, customer review engines, […]
The war for talent continued: How retailers can win and keep MarTech talent
If I were to ask you what the main topics keeping you or your senior leaders up at night were, what would they be? Right […]
What Canadian Tire Might Do with Hudson’s Bay Brands
Canadian Tire’s $30-million acquisition of the Hudson’s Bay Company’s intellectual property is poised to reshape the Canadian retail landscape, as the company prepares to steward […]
The evolution of payments in retail and the rising importance of security
Payments Photo: Adobe Stock May 8, 2025 by Divya Valsala Saratchandran Customers mode of paying for goods and services has been revolutionized completely in the […]
Color Psychology: What Color Should You Paint Your Sales Floor?
Is it time to shake things up on your sales floor? Maybe that shake-up includes refreshing your store décor? Color plays a big role […]
The Weekly Closeout: Kohl’s plans to refinance, Wayfair expands large-format concept
Listen to the article 7 min This audio is auto-generated. Please let us know if you have feedback. It’s been another week with far more […]