Trump’s tariffs and the battle for brands to maintain customer loyalty
Omnichannel Brands that can adapt their loyalty strategies to meet these new challenges will not only survive but have the opportunity to build even stronger, […]
How to Create Non-Stop Traffic-Building, Profit-Producing, Attention-Grabbing, Sales-Generating, Competition-Miffing, Customer-Winning Retail Events and Promotions!
Photo: Adobe Stock We love Shoppertainment: The use of in-store events and promotions – no cost, low cost in-store events and promotions – to build […]
Tariffs squeeze off-price retailers more than expected
Listen to the article 10 min This audio is auto-generated. Please let us know if you have feedback. In December, before Donald Trump was sworn […]
Why Most Retailers Will Fall Behind in the Unified Commerce Benchmark 2025—and How to Catch Up
If you have felt like the pace of change in retail is accelerating, you are right. The Unified Commerce Benchmark (UCB) 2025 report by Manhattan […]
How Shanghai Fashion Week is weaving global narrative
On an early spring evening in Shanghai’s Xintiandi district, the EP Yaying show was already packed before the first model appeared. With its theme of […]
Inside Progressive Automations’ Modern Solutions
How Motion Automation Is Transforming Retail Environments: A Look at Progressive Automations’ Smart Solutions Retail environment and possibilities are changing fast. Customers walk in expecting […]
Where Amazon and Walmart Are Looking Next: Even Faster Delivery, Healthcare and AI, Of Course
Earlier this week we dissected the similarities and differences between Amazon’s “Why” approach to innovation and Walmart’s “And” attitude. So, which strategy will lead to […]
Why Personalization is the Key to Winning Over Gen Z Shoppers
Today’s younger shoppers expect more than just a product. They want an experience tailored to their preferences and values. Personalization has become the key to […]
Tariff timeline: White House actions, declarations, reversals
Omnichannel Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements as part of its coverage of how consumers […]
How lower China tariffs will affect direct-to-consumer imports
Listen to the article 8 min This audio is auto-generated. Please let us know if you have feedback. A reduction in U.S. tariffs on China-made […]