The Weekly Closeout: Foot Locker sales fall and GameStop makes a bitcoin play
It’s been another week with far more retail news than there is time in the day. Below, we break down some things you may have […]
It’s been another week with far more retail news than there is time in the day. Below, we break down some things you may have […]
Every retailer knows the power of a great customer experience. From getting a gift card offer when you’re running low on something you buy regularly […]
Earlier this week we dissected the similarities and differences between Amazon’s “Why” approach to innovation and Walmart’s “And” attitude. So, which strategy will lead to […]
Introduction As AI adoption accelerates across industries, businesses face an undeniable truth — AI is only as powerful as the data that fuels it. To […]
A call center is vital to an organization’s relationship with its customers. For many businesses, it serves as the primary touchpoint for customer interactions. As […]
Today’s younger shoppers expect more than just a product. They want an experience tailored to their preferences and values. Personalization has become the key to […]
With the summer season fast approaching, marketers are once again gearing up for the next big cultural moments that will help drive awareness and sales. […]
[00:00:11] Phillip: I’m Phillip Jackson, and I have a theory that the future of marketing, it isn’t bound by titles or departments or assembly line […]
Omnichannel Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements as part of its coverage of how consumers […]
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