With his finger firmly on the pulse of the tech industry, Matt Maher, Founder of M7 Innovations, has helped brands across categories push creative boundaries to resonate with consumers in new ways.
During this week’s Retail Remix, we’re replaying his session from the Retail Innovation Conference & Expo 2023, where he outlined the emerging technologies and platforms that can help merchants drive immersion and accelerate the purchase funnel. Listen to this episode to learn how:
- Discord is facilitating a new era of community building and customer relationship management;
- 3D modeling facilitates virtual and augmented reality to drive engagement and conversion;
- The metaverse, NFTs and Web3 are facilitating the new era of the internet; and
- Gaming fulfills our basic human needs for connection, community and creativity.
RELATED LINKS
Get your guide to Unified Commerce success, sponsored by Manhattan Associates and Talon.One.
What is Retail Remix?
The rules of retail are constantly changing. Today, we’re in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry’s leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.
