Since the Model Context Protocol (MCP) was announced by Anthropic a year ago, we’ve seen immense growth in large language models (LLMs) and agentic use […]
With consumer confidence subdued, concerns over rising costs and new technology redefining customer expectations, 2025 was a rollercoaster for all aspects of the retail sector. […]
Customer Service Peak shopping periods test operational resilience — but they also create major opportunities. Photo: Generated by AI. Adobe Stock. December 26, 2025 by […]
For U.S. public sector agencies—from civilian departments to the DoD and Intelligence communities—the mission is always the top priority. Safeguarding sensitive information, guaranteeing smooth operations, and staying compliant […]
Artificial intelligence (AI) is accelerating the transformation of physical retail environments. In-person shopping continues to command the largest share of U.S. retail activity, representing over […]
Toronto’s retail community is mourning the loss of Karl Dodham, a longtime visual presentation leader whose work helped define the holiday experience at the Hudson’s […]
