“Welcome In” Isn’t a Greeting: It’s a Sales Killer
You’ve heard it walking through stores: “Welcome in.” A phrase that sounds meaningful but isn’t. It’s retail’s equivalent of a shrug – forgettable and damaging […]
Retail Technology
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Behind the real cost of Thailand’s delivery wars
Online delivery in Thailand is set for a change of look, but the roads will be just as dangerous. Earlier this year, on Sukhumvit Road […]
Cisco Customer Achievement Awards: Americas 2025 Finalists
The Cisco Customer Achievement Awards recognize outstanding Cisco customers who are achieving exceptional results through the innovative use of Cisco solutions. Now in its […]
Ruby Liu to Launch New Department Store Chain in Canada
A new chapter in Canadian retail is unfolding as Hudson’s Bay Company ULC has entered into a definitive agreement to assign up to 28 of […]
Beyond Basics: The Rise of Maximalism in Retail
After years of Marie Kondo-esque simplicity, the retail design era of “back-to-basics” aesthetics — defined by neutral palettes and sleek, pared-back interiors — is quickly […]
Everything Must Merge | Future Commerce
[00:00:00] Phillip: Hey, everybody. Philip Jackson here. I just wanna pop in for a second and let you know that the episode you’re about to […]
Retaining retail store associates requires training, engagement, relationship building
Customer Service Ensuring new employees have the right equipment, are introduced to the right people and have connections from the beginning can be critical in […]
Retail Technology
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7 Best Practices in Customer Loyalty for Retail Marketers
Today’s retail customers expect more than just great products — they expect great experiences. They want brands to know who they are, remember what they’ve […]