How Smarter Restaurant Tech is Powering Loyalty even as Dining Frequency Declines
As we enter 2026, restaurants are raising prices to offset inflation-driven costs just as diners are spending less. As guests question whether dining out is […]
Record-Breaking Results: How AI Influenced $262 Billion in Online Holiday Sales
This article first appeared in our sister publication Shop Eat Surf Outdoor Following years of fluctuating consumer confidence and flat ecommerce traffic, retailers braced for […]
Why Most Retail Apps Become Ghost Towns
Engagement is the key driver of measurable growth in retail. Loyalty programs are no longer punch cards and stamps and have become an integral part […]
TikTok U.S. Spinoff Becomes a Reality, Adam Presser Named CEO
After more than a year of delays and uncertainty, a joint venture has officially been formed that will allow TikTok to continue to operate in the […]
Why 70% Unsubscribe: Solving Marketing’s Personalization Paradox
[00:00:14] Phillip: This is our first episode that we’re recording in 2026. And I can’t think of a better way for us to get started […]
How Barnes & Noble Used its Stores to Launch a New Chapter
Prognosticators have gleefully foretold the death of the store for decades now, and it still hasn’t come true. In fact, in the case of Barnes […]
Design Smarter, Source Faster: How AI is Closing Fashion’s Most Expensive Data Gap
Walk into any product development or merchandising meeting and you will hear a familiar refrain: timelines are slipping and it feels harder to get the […]
Escape the Aisle: Outgrowing the Category you Were Born Into
Evolving a brand and outgrowing the category you were born into is never as simple as jumping on the latest trend. The temptation to chase […]
REI CEO Mary Beth Laughton on How the Co-op is Changing, Ecommerce and AI
This article was first published in our sister brand Shop Eat Surf Outdoor REI CEO Mary Beth Laughton took the stage at NRF 2026 at Javits Center in […]
Dick’s Sporting Goods Chairman Ed Stack on House of Sport, Corporate Culture and Fixing Foot Locker
This article was first published in our sister brand Shop Eat Surf Outdoor Dick’s Sporting Goods Chairman Ed Stack pulled back the curtain on the retail giant’s recent moves in a candid conversation with NRF Chairman and BJ’s […]