Going From Disruption to Business-as-Usual
The concept of operational excellence isn’t new. Retailers have been striving to achieve efficiencies in their operating models since their inception. And while improvements can […]
Kunle Campbell – Is Commerce in Conflict with Idealism?
[00:00:07] Phillip: Kunle Campbell, welcome to Future Commerce. Thank you so much. I talk a lot about the intersection of culture and commerce. What does […]
Your AI is Only as Good as the Knowledge Base it’s Built Upon
Will your AI confidently deliver the right answers or stumble through outdated knowledge while your customers grow increasingly frustrated? Artificial intelligence may be changing how […]
Retail Media’s Measurement Problem – Retail TouchPoints
Retail media networks (RMNs) are rapidly growing, with advertisers investing billions of dollars into these platforms each year to consumers across the funnel. As retail […]
Three Common C-Store Labor Challenges (and How to Solve Them)
Convenience stores are something of a lucky outlier in the retail world at the moment. Despite overall gains in foot traffic last year, traditional retail […]
How Multimodal Containers Are Powering the Future of Retail IT
Retail IT is at a crossroads. As the industry becomes more data-driven, retailers must support a growing number of critical applications, including point-of-sale (POS) systems, […]
Psychological Safety in the Workplace is Your Competitive Advantage — Not a Perk
Within the workplace, across all industries, psychological safety for everyone within the organization is critical. Today’s workplace landscape is highly competitive, especially when trying to […]
Beyond the Register: How Modern POS Delivers Measurable ROI for Retailers
Every day, retailers are losing profits from an unexpected source: their own point-of-sale solution. These legacy systems quietly drain margins through hidden operational inefficiencies, missed […]
Beyond the Map: How Retailers are Using Real-World Movement to Guide Site Selection
As retailers race to meet customer expectations for speed, convenience and personalization, location strategy has become a key competitive differentiator. Static maps and broad demographics […]
Jason & Scot Show Episode 328 E-Commerce news and AI Answer Engine Week
A weekly podcast with the latest e-commerce news and events. Episode 328 is a discussion of e-commerce news including US Department of Commerce June data. […]