Using AI to Surprise and Delight Shoppers
Artificial intelligence will generate holiday magic for consumers this year, as well as for the retailers and brands using it to improve customer experience (CX). […]
Skullcandy Gains Access to First-Party Customer Data with Post-Purchase QR Code Solution
Like many brands that have been sold primarily through retail and wholesale channels, headphone and gaming brand Skullcandy had few opportunities to create direct connections […]
The Sociology of Anthropologie | Future Commerce
[00:00:05] Phillip: Welcome to Future Commerce, the podcast at the intersection of culture and commerce. I’m Phillip. [00:02:02] Alicia: And I’m Alicia. [00:02:03] Phillip: And […]
Unravelling Risk: Why Climate is Fashion’s Next Financial Reckoning
In fashion, timing is everything. But climate change is turning the industry’s greatest strength – speed – into a liability. The sector’s finely tuned supply […]
The Great Retail Rewind: Nostalgia’s Back on the Shop Floor
Feel a sense of déjà vu? You’re not alone. These days, culture seems to be in a constant state of rewind. Nostalgia is everywhere – […]
The Tech Retailers are Eyeing: AI, Yes, but also RFID and Mobile POS
As one of the industry’s largest providers of retail technology, Aptos is intimately attuned to retailers’ challenges and needs. This year at the company’s series […]
What Every CFO Should Know About Sales Tax Risk
Sales tax compliance isn’t just a back-office function. It’s a strategic vulnerability. For chief financial officers and finance leaders, the risk is bigger than fines […]
Business Professor Shares Tips for De-Risking Supply Chains (Hint: it’s not Nearshoring)
Every business, everywhere, must deal with some level of uncertainty. But today’s extraordinarily high levels of uncertainty, particularly in the retail and CPG industries, go […]
The Future of Agentic AI Ecosystems in Retail
Agentic AI, where autonomous agents perform actions on behalf of people, may be relatively new, but it’s advancing at a rapid pace. In ecommerce, we’re […]
What Makes Stores Worth Visiting?
[00:00:05] Phillip: Alright. Brian, I’m cooked as the kids would say. This is the time of year we… [00:02:03] Brian: Are you cooking or are […]