What Every CFO Should Know About Sales Tax Risk
Sales tax compliance isn’t just a back-office function. It’s a strategic vulnerability. For chief financial officers and finance leaders, the risk is bigger than fines […]
Business Professor Shares Tips for De-Risking Supply Chains (Hint: it’s not Nearshoring)
Every business, everywhere, must deal with some level of uncertainty. But today’s extraordinarily high levels of uncertainty, particularly in the retail and CPG industries, go […]
The Future of Agentic AI Ecosystems in Retail
Agentic AI, where autonomous agents perform actions on behalf of people, may be relatively new, but it’s advancing at a rapid pace. In ecommerce, we’re […]
What Makes Stores Worth Visiting?
[00:00:05] Phillip: Alright. Brian, I’m cooked as the kids would say. This is the time of year we… [00:02:03] Brian: Are you cooking or are […]
The Homepage is Dead: Rethinking PDP Strategy for Revenue Growth
In today’s retail landscape, where ad budgets are ballooning and shopper attention is shrinking, the product detail page (PDP) has emerged as the most important […]
Programmatic Advertising Isn’t Dead — it’s Just Getting Started
According to cynics, the death of programmatic advertising has finally arrived. This would suggest a major paradigm shift, were it not for one thing: namely, […]
Consumers Love AI Search and In-Store Shopping — and Retailers Need to Deliver Both
Consumers have always done the bulk of their shopping in stores, and the latest Future Consumer Index from EY shows that that hasn’t changed — […]
It’s the End of Customer Experience as We Know it. And That’s a Good Thing.
How often do you answer a call from an unknown number? Or click on (yet another) promotional text from a brand you bought from once? […]
How Knix Leverages Authenticity in a Post-DTC World
[00:01:37] Elizabeth: Hi. Thanks for joining the Future Commerce podcast. Today, we are joined by Nicole Tapscott, Chief Commercial Officer at Knix. And I’m your […]
Leading the GEO: Is your Team Ready to Come Out on Top?
Cutting-edge technologies like Google Lens and other search tools powered by mainstream LLM models are the new normal. With this, the traditional search model that […]