How Female Founders Are Shaping the Future of Retail
Women play an outsized role in the retail industry — not just as consumers, but as employees, innovators, and increasingly as founders. Women influence an […]
Bridging Timelessness and Technology: How Zwilling Balances Legacy with Digital Transformation
When a brand has been trusted in kitchens around the world for nearly three centuries, it carries with it something that can’t be manufactured: legacy. […]
HigherDOSE and The Science of Feeling Good
[00:00:05] Phillip: Alright. We got the Avengers back together. We finally… It’s been it’s been too long. [00:01:45] Brian: Way too long. [00:01:46] Ingrid: I […]
How Digital Wallets and Embedded Finance are Reinventing Retail CX
Retail is evolving faster than ever — and the checkout is where it all comes together. For merchants competing in a saturated landscape, the ability […]
The Future of Digital Signage in Retail
Nearly half (49 percent) of U.S. retailers are using store intelligence technologies (including artificial intelligence/machine learning, cameras, etc.), with the number continuing to grow as […]
Why Marketplace Businesses Should Prioritize Relationship Preservation – Even During Disputes
Let’s face it: Strong relationships are easy to maintain when everything runs smoothly – when orders are fulfilled on time, terms are met and both […]
How Unified Commerce Turns Chaos Into Confidence
Putting on new shoes, seeing old friends, and inching ever closer to adulthood: for many children, “back-to-school” is an event characterized by reluctant excitement. For […]
The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing
Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just two negative experiences […]
What U.S. Retailers can Learn from China’s Social Commerce Success
In Q1 this year, Chinese retailer Pop Mart saw market capitalization surge to nearly $40 billion, outpacing established global rivals like Hasbro and Mattel to become […]
When Algorithms Shop: How to Sell At the Speed of Culture
[00:00:05] Phillip: Brian, we had talked, I think, a few months ago at VISIONS Summit about the way that customers are changing. Do you remember […]