5 Critical Accessibility Issues Retailers Must Address Before the Holiday Shopping Season
The holiday shopping season has always been retail’s high-stakes sprint. Six to eight weeks of peak traffic can account for nearly 20% of annual sales, […]
Navigating a Volatile Market: Why Retailers Need a New Pricing Playbook
Economic headwinds, geopolitical tensions and budget-conscious consumers are creating a perfect storm of uncertainty for retailers. In this high-stakes environment, a retailer’s traditional playbook for […]
Meta Debuts Customizable AI Agent to Help Brands Close the Sale
In its ongoing effort to leverage AI to drive ad performance across Facebook, Instagram and its messaging platforms, Meta has unveiled a number of new […]
How to Win Loyalty When Everyone’s On Sale
[00:01:39] Phillip: Hello, [00:01:30] and welcome to Future Commerce, the podcast at the intersection of culture and commerce. I’m Phillip, and today we are diving […]
Meta Debuts Customizable AI Agent to Help Brands Close the Sale
In its ongoing effort to leverage AI to drive ad performance across Facebook, Instagram and its messaging platforms, Meta has unveiled a number of new […]
What Retailers Must Implement After the ‘Scattered Spider’ Attacks: 4 Critical Lessons for CISOs
Ransomware and extortion attacks against global retailers are escalating at an alarming pace. According to CISA, as of May 2025, the FBI was aware of approximately […]
How Organic Mattress Maker Essentia Plans to Make U.S. Manufacturing Pay Despite Tariffs
The wellness concept has been steadily expanding, spreading from the foods we eat to beauty products and the clothes we wear and even to the […]
Shopping Sprees Aren’t Just for Christmas – Nor are Smart Retail Supply Chains
Holiday shopping is a hectic yet lucrative time for retailers. Last year, U.S. shoppers spent $994.1 billion, a 4% increase from 2023. But this story […]
Black Friday is Every Day
[00:00:05] Phillip: Oh, I guess I should have some way of opening up the show. [00:01:42] Brian: Oh, we just jump in now. That’s what […]
Why Personalization Guesses, but Context Understands
For years, personalization has been retail’s magic word. The promise was simple: show each shopper exactly what they want, and they’ll buy more, stay longer […]