The Future of Digital Signage in Retail
Nearly half (49 percent) of U.S. retailers are using store intelligence technologies (including artificial intelligence/machine learning, cameras, etc.), with the number continuing to grow as […]
Why Marketplace Businesses Should Prioritize Relationship Preservation – Even During Disputes
Let’s face it: Strong relationships are easy to maintain when everything runs smoothly – when orders are fulfilled on time, terms are met and both […]
How Unified Commerce Turns Chaos Into Confidence
Putting on new shoes, seeing old friends, and inching ever closer to adulthood: for many children, “back-to-school” is an event characterized by reluctant excitement. For […]
The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing
Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just two negative experiences […]
What U.S. Retailers can Learn from China’s Social Commerce Success
In Q1 this year, Chinese retailer Pop Mart saw market capitalization surge to nearly $40 billion, outpacing established global rivals like Hasbro and Mattel to become […]
When Algorithms Shop: How to Sell At the Speed of Culture
[00:00:05] Phillip: Brian, we had talked, I think, a few months ago at VISIONS Summit about the way that customers are changing. Do you remember […]
Exclusive: Walmart Beefs up Digital Insights in its Quest to Become ‘America’s Favorite Place to Shop’
There’s been talk for some time about the collapse of the traditional “funnel.” Consumers no longer move along a linear path from awareness to consideration […]
Why Holiday Campaign Success Depends on Experience, Not Just Exposure
Holiday marketing has long been the season that can determine the success of a brand’s sales year. But in today’s fragmented media environment, defined by […]
The Challenge of Retail Data Security in 2025: Balancing Personalization and Protection
Retail has reached a stage where customers desire and demand personalization. In the present world, people expect to get products and services that are relevant […]
Shopping on the Go: Building a Seamless Experience with Mobile Data Quality
Retail is undergoing a profound transformation, driven by mobile-first shopping behaviors and continually rising customer expectations. In this environment, every checkout experience is a test […]