How 2025’s cyber ‘10 days of doom’ exposed the UK supply chain threat
The hammering UK retailers took in 2025 from cyber security incidents has pushed the subject higher up corporate agendas, writes Ed Hayes, partner at TLT […]
Battersea Power Station director on why social influence is redefining retail destinations
Social media has transformed how we perceive and engage with the world around us, writes Battersea Power Station’s leasing director Harriett Renny. But how important […]
The challenges of marketing to ever-changing consumer needs
The need to focus on brand, the dominance of big tech in online marketplaces and consumers demanding more in an AI-driven era are just a […]
Zebra Technologies: How retailers can implement hyper-personalisation in store?
Many retailers have started trying to copy the online experience in-store. Online consumers can receive recommendations tailored to them based on their past browsing and shopping […]
If AI finds the product, what makes customers stay?
AI is shaping how products are evaluated, and increasingly, how they are purchased, writes Frances Dennis, chief marketing officer at Brandwidth. Agentic search is accelerating, […]
EE retail director Asif Aziz on leadership, purpose and what it means to be an exemplar
It’s safe to say that Asif Aziz is one of the most recognisable and respected retail leaders within the industry. And for good reason. Since […]
Greenwashing has just become a much more serious issue – are you ready?
For retail brands, 2026 looks to be a continuation of the regulatory scrutiny of greenwashing that we have seen in recent years, writes Katrina Anderson, […]
Interpath’s MD on why the department store comeback depends on supply chain discipline
After a decade of decline, and more than a few false dawns, talk of a department store revival is back on the agenda. But this […]
The UK is a nation of serial returners, and it’s crippling the supply chain
As a retailer, you bend over backward for your customer. We talk constantly about ‘removing friction’ in retail. Of course, it’s true. The easiest and […]
Why social media demands a strategic rethink
Something fundamental has shifted in how consumers discover and buy products, writes Paola Nannelli, CEO at Pulse Advertising. Social media has moved from the periphery […]