The next Clubcard moment? How agentic AI is already revolutionising retail
By former Asda Pricing lead, HyperFinity CCO and co-founder Thomas Hill. More than 30 years ago, Tesco launched its Clubcard. It was a revolutionary example […]
Why the heatwave is putting the cold chain under pressure
Britain’s increasingly scorching summers are exposing weaknesses in the systems retailers rely on to keep food safe; from the refrigeration units in supermarkets to the […]
Pip & Nut’s Pippa Murray on distinctiveness, AI and building trust
Pip & Nut has turned a leaping squirrel, an unstabilised product and its founder’s story into a coherent brand. Pippa Murray explains how it has […]
What John Lewis’ 20-month head start means for peak-season stores
By April 2025, John Lewis was already working on Christmas 2026. Its buying team is now developing the theme for Christmas 2027 while this year’s […]
FatFace’s product director and trading & sustainability director on collabs, marketplaces and European growth
Kate Brown, product director, and Nick Stevenson, trading & sustainability director, at FatFace discuss building authentic, values-led collaborations; using marketplace partnerships to reach new European […]
The AI boom is making laptops and tablets more expensive. Could refurbished tech retailers be the biggest winner?
Over recent years, the demand for artificial intelligence has skyrocketed – impacting everything from text and image generation to agentic forecasting. However, over the past […]
“Never trust, always validate”: The cyber mindset every retailer needs
With UK retailers under siege, Gamma’s security experts explain how they’ve worked with their partners to move from protection to prediction, and why finding the […]
Why unchecked third-party suppliers are becoming a board-level risk for retailers
Third-party supplier oversight is now one of retail’s biggest compliance risks, according to Vantify Retailers are facing a compliance landscape where some of the greatest […]
Will John Lewis’ forex and gift wrapping removal impact its customer service?
John Lewis recently put 200 jobs at risk as it proposed shutting its in-store foreign exchange bureaux and dedicated gift-wrapping desks across dozens of sites. […]
Interview: Dr Beckmann is serving up clothing care to smash throwaway fashion habit
A five-metre-high pile of discarded white clothing overlooking London’s South Bank is an unlikely place to start a conversation about the future of circular fashion. […]