Retail innovation: Small AI projects with big impact
While AI advancements have been extraordinary, the path to game-changing ROI doesn’t have to be disruptive. By starting small with strategic and contained use cases, […]
Why customer-led healthcare disruptor Software expanded into haircare
E-commerce-driven healthcare is how Eucalyptus – a technology-powered healthcare provider, is changing the way Australians access dermatology, fertility, weight loss, men’s health, performance and longevity […]
Modest Growth Seen for Spring 2024 with Shifting Consumer Trends [J.C. Williams Group Analysis]
By J.C. Williams Group Canadian retail sales grew modestly in April, especially compared to March’s drop, with All Stores growing 2.7% YOY. However, discretionary spend not […]
What Bapcor can learn from Bain’s long track record of PE bids
From one analyst’s perspective, the Australian mergers and acquisitions landscape is considered to be relatively subdued, but there are signs that confidence in the market […]
7 Ways a Simple HR Software Can Help with HR Challenges
The human resources department juggles a myriad of responsibilities. It hires and onboards new team members. It also manages time off and performance reviews. The […]
Self-Checkout Doesn’t Stand a Chance Against Fraud. Now What?
If you’re only now considering methods to reduce the growing rates of self-checkout (SCO) fraud and theft, you might already be two steps behind. According […]
Balancing the human touch with AI — a Q and A with Marbue Brown
Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of his panel […]
The Future of Competitive Advantage
By Doug Stephens As you prepared for work today, did you do so with the belief that your company was working to save humanity? If […]
Retailers face rising risk of cybercrime. Here’s how to lock your digital doors
Every six minutes a cybercrime is reported in Australia, with the average cost of an attack to a small business owner around $46,000. Enter Cyber […]
The Importance of Community Engagement for Retailers
In the changing world of retail, community involvement has turned into a key method for retailers who want to establish better connections with their customers. […]