Tag management: The unsung hero of data-driven retail marketing
Data is the lifeblood of successful retail marketing. But collecting and managing that data effectively can be a daunting task, especially with the increasing complexity […]
What does Barry Williams’ return mean for Poundland?
Former Poundland boss Barry Williams was parachuted back onto the board of the discount chain at the start of the year as owner Pepco looked […]
How to Leverage Social Commerce to Drive Sales in 2025
Buying and selling on social platforms is the norm. You see a product in a video, you buy it right there. You watch a live […]
How Retailers Can Protect Margins and Customer Trust with Dynamic Pricing
Inflation and economic uncertainty have put pressure on retailers to find creative ways to protect margins while staying competitive. Dynamic pricing – a strategy that […]
How Employers Can Tackle the Rising Cost of Employee Health Insurance
Retailers broke records over the holidays as Americans opened their wallets, supported by a strong job market. But that same job market, with low unemployment […]
Responsible data management: How to remain ethical when implementing AI solutions
New tech carries risk, and while retailers should be encouraged to integrate AI across sectors, ethical data management must remain central to any decision. Photo: […]
How Harry Slatkin became the ‘king of home fragrance’ with Bath & Body Works
“The king of home fragrance” is an admittedly lofty title, but one that longtime retail executive Harry Slatkin has thoroughly earned after more than three […]
Canada’s Luxury Retail Boom Faces Demand Challenges
Luxury retail in Canada is experiencing an architectural boom, with flagship stores and expansions dominating the landscape. Yet, as Randy Harris, founder of Trendex North […]
Amazon Unveils Gen AI-Upgraded Alexa, Adds Service to Prime Member Benefits
It’s been 10 years since Amazon first introduced its friendly voice assistant Alexa, following in the footsteps of Apple’s Siri (2011) and followed itself by […]
The CX paradigm shift: How AI is powering customer-first experiences
The shift to a customer-first experience from static models is fueled by the integration of advanced AI. But for brands to successfully navigate this transition, […]