How Google is Helping Marketers Adapt to the First AI-Powered Holiday Season
The introduction of AI into online search is precipitating a massive shift in the way users navigate the web. In fact, since Google first introduced […]
Why automated customer service is bad for customer loyalty
AI Photo: Generated by AI. Adobe Stock. September 23, 2025 by Victor Cho — CEO, Emovid Retailers have spent years investing in automation — streamlining […]
Retail Technology
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How Female Founders Are Shaping the Future of Retail
Women play an outsized role in the retail industry — not just as consumers, but as employees, innovators, and increasingly as founders. Women influence an […]
Lululemon’s ‘downward spiral’ — and how the brand plans to break out of it
Listen to the article 11 min This audio is auto-generated. Please let us know if you have feedback. For a retailer that dominated one of […]
Fusing Security into Networks: The Next Evolution in Enterprise Protection
The challenge: security is breaking at the edges Today’s enterprise networks extend far beyond the data center. They stretch across sprawling campus networks, remote branch […]
57% of Your Customers Are Desperately Lonely. Your Store Can Be Their Lifeline
Restaurants used to be one of America’s default “third places,” where neighbors gathered to break bread. Now, three out of four restaurant meals are ordered […]
Retail Technology
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Bridging Timelessness and Technology: How Zwilling Balances Legacy with Digital Transformation
When a brand has been trusted in kitchens around the world for nearly three centuries, it carries with it something that can’t be manufactured: legacy. […]
July’s head of technology on why his role is equal parts engineer and artist
As the head of technology at omnichannel luggage brand July, Lachi Agnew is at the forefront of redefining what it means to deliver premium retail […]