Programmatic Advertising Isn’t Dead — it’s Just Getting Started
According to cynics, the death of programmatic advertising has finally arrived. This would suggest a major paradigm shift, were it not for one thing: namely, […]
Computer Vision Brings Retail Inventory into Sharper Focus
The average inventory accuracy rate is 83%, and while that seems like a fairly high number, the missing 17% can have a considerable impact on retailers. […]
Exclusive: New Research Reveals Agency Execs’ True Opinions on Retail Media
The strategic significance of retail media is undeniable, but while 80% of agency executives say that they view retail media as an exciting opportunity to […]
Consumers Love AI Search and In-Store Shopping — and Retailers Need to Deliver Both
Consumers have always done the bulk of their shopping in stores, and the latest Future Consumer Index from EY shows that that hasn’t changed — […]
How John Lewis is reinventing its beauty halls
John Lewis ushered in a “new era of beauty” as it unveiled its revamped beauty hall at Liverpool One last week coupled with an exciting […]
Smarter Strategies to Reduce E-Commerce Losses
Instead of traditional reactive policies and trying to figure out how to reduce product returns, learn smarter strategies that reduce costs, prevent abuse, improve customer […]
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It’s the End of Customer Experience as We Know it. And That’s a Good Thing.
How often do you answer a call from an unknown number? Or click on (yet another) promotional text from a brand you bought from once? […]
Levi Strauss e-commerce leader talks customer experience
Omnichannel Priya Buening, VP of U.S. e-commerce, at Levi Strauss & Co., shares insight on the brand’s focus to create best-in-class experiences in all customer […]
The new rules of retail: Shape a better future. Win real growth.
Retail isn’t short on innovation. It’s short on alignment. In a market defined by volatility, cost pressure and cautious consumers, most retailers are investing – […]