Exclusive Q&A: B2B Cruise Retail Player Comes Ashore to Support Resort-Based Luxury
Stacy Shaw wants to make it very clear that Starboard Group is specifically in the business of vacation retail, as opposed to the broader travel […]
Aeon Mall hits the right note in Japan and Vietnam, but China is still problematic
Aeon Mall, Japan’s biggest mall operator and an increasingly influential one throughout Southeast Asia, has turned in another record quarter for operating revenue, but not […]
The Secret to Solving Retail’s $743 Billion Returns Problem: Intelligent Customer Support
With returns siphoning off a staggering $743 billion from retailers’ bottom lines in 2023, it’s clear that the industry’s approach needs an overhaul. But instead […]
Agentic Ghettos: When Silicon Meets Sapiens
Brian: [00:02:12] Phillip, tell me a little bit about your experience with Salesforce Agentic commerce tools. Phillip: [00:02:17] Do you mean my lack of experience […]
How Priority Software Empowers Small and Medium Retailers
Priority Software is transforming how small and medium-sized retailers manage their operations, offering a robust ERP-backed solution that centralizes retail management, point-of-sale (POS), and e-commerce […]
At NRF, 40,000 humans contemplate AI
Listen to the article 7 min This audio is auto-generated. Please let us know if you have feedback. NEW YORK — At the National Retail […]
Five Trends Poised to Shape the Future of Digital Experiences in 2025
As digital experiences have evolved over the past few years, personalization and emotional connection have become central to customer engagement strategy for companies. According to […]
Resilience is Key as Payments Acceptance becomes Mission-Critical
Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with […]
Protecting AI so AI Can Improve the World, Safely
The world is in the middle of an unprecedented era of artificial intelligence innovation. Looking ahead, there will be two types of companies: those who […]
Tracee Ellis Ross on Innovation, Team Building and Why ‘Challenge’ Marketing is Broken
Actress Tracee Ellis Ross started building her vision for Pattern Beauty while starring on the sitcom Girlfriends, but it was her lifelong experience as a […]