Top Cyber Threats to Watch in 2025
As online retailers embrace artificial intelligence-powered innovations and new e-commerce tools in pursuit of growth, they’re also opening the door to a rising wave of […]
Macy’s Leaders Answer 6 Big Questions About the Company’s Future at NRF
The leaders of Macy’s Inc.’s three retail banners — Macy’s, Bloomingdale’s and Bluemercury — took the stage together on Sunday, Jan. 13 at the NRF […]
Inside Best Buy’s 5-Year Effort to Evolve with Today’s Consumer
One of the core values of Dick Schulze, Founder of Best Buy, was “learning from challenge and change” — a prescient insight from a retail […]
Opinion: Did JD Sports trip itself up this Christmas?
As one of the UK’s retail heavyweights, JD Sports has long been a barometer of success in the UK’s sports fashion market. But this Christmas, […]
Retail, tech leaders share 2025 retail CX predictions
Visual search, compliance issues, tech advancements lead list of 2025 predictions. Jan. 7, 2025 | by Judy Mottl — Editor, RetailCustomerExperience.com & RewardsThatMatter.com While AI […]
How Walmart’s latest brand refresh reinforces bigger digital ambitions
Listen to the article 6 min This audio is auto-generated. Please let us know if you have feedback. The last time Walmart refreshed its brand, […]
Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers
With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the […]
Powering Resilient Communities – Cisco Blogs
In 2024, opportunity, disruption, and innovation intersected and accelerated at a previously unimagined pace. As a global community, we began to embrace AI to elevate […]
Navigating change: Insights into China’s luxury market trends for 2025
As China’s luxury market continues to evolve amidst economic shifts and changing consumer behaviours, understanding the complex dynamics of this vital sector has become increasingly […]
How AI is Driving Identity-Based Marketing Strategies to Boost Customer Lifetime Value
The ecommerce industry is undoubtedly booming in the United States despite predictions that economic uncertainty would hinder consumer spending. In fact, a recent report estimated […]