Wickes faces boycott after exec says trans-critical shoppers ‘are not welcome in our stores’

Retail Online Training


Wickes
Wickes is facing a boycott from thousands of customers
// Wickes is facing a boycott from thousands of customers after its COO said trans-critical shoppers were ‘not welcome in our stores’
// Fraser London claimed most of the population was “sort of slightly ignorant but mostly kind” at an online trans summit

Thousands of Wickes customers are threatening to boycott the DIY retailer after its chief operating officer said shoppers with trans-critical views are “bigots” who “are not welcome in our stores”.

Speaking at an online trans summit hosted by Pink News, Fraser Longden said: “I don’t think I’m ever going to change some of the bigots out there’s minds, I’m never going to win that argument with them.”

He claimed most of the population was “sort of slightly ignorant but mostly kind” when responding to a question on last year’s attempt of a boycott by campaigners surrounding Wickes’ Brighton Pride float.


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“The other 10% you know, they’re just hot air and they will go and buy a tin of paint in the nearest place to them,” Longden continued.

“That might have been us before, it might not be us afterwards – and equally, if they do come in and buy a tin of paint and behave that way, they’re not welcome in our stores anyway.”

Longden’s comments caused an angry backlash online, with #boycottWickes trending on Twitter. The retailer has since seen its share price tumbling, which is currently down 3.25%.

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