The Key to Sustainable Retail Growth

Retail Online Training


May 1, 2023

 Notes:

Today’s episode is all about the importance of
prioritizing our energy, space, and mindset to achieve sustainable
retail growth. It’s a “sister show” and a continuation from episode
154 with my guest, retailer Christie Carter-Tokairin. (Go have a
listen here).

Let’s set the boundaries we need to keep life in our
lifestyle businesses. 

Key points I dig into in this episode:

  • Rest is essential – it’s NOT a
    reward.

  • Excellent leadership requires
    boundaries and systems to protect ourselves from burnout.

  • Setting “yellow lines” or
    boundaries is vital for protecting ourselves and our business.

  • The golden egg analogy reminds us
    that taking care of ourselves is crucial for the success of our
    business.

If you struggle with boundary setting, start with
these habits:

  1. Communicate effectively with your
    staff and family about the boundaries you are setting.

  2. Establish and stick to a schedule.
    Set your working hours and ensure your family and staff know these
    hours.

  3. Delegate tasks to your staff and
    don’t micromanage them.

  4. Unplug from your work.

  5. Schedule days off and vacations –
    rest is not a reward, it is essential!

  6. Utilize systems/tools that can
    help: binders at the counter to communicate with staff, auto
    responders on email, clear voicemail messages etc.

Thank you for listening to Creative Shop Talk.
Remember to prioritize your energy, space, and mindset, and set
boundaries to achieve sustainable business growth. Join me next
time for more insights into the world of creative
entrepreneurship.

 

“You are the golden egg. You are the biggest asset [of
your business]. If you don’t take care of yourself, your business
will fall apart.” – Wendy Batten

 

This week’s episode is sponsored by: H+H Americas

Join me at the h+h americas trade show if you are in
the creative or craft business.  Here are the details:

h+h americas trade show

Donald E. Stephens Convention & Conference Center in
Rosemont

Chicago, IL

Dates: June 21-23, 2023 (Masterclasses start on June
20)

https://www.hh-americas.com/,
tickets here: 

Tickets
on sale: March 15, 2023, use promo code CST23 to get free
access to the exhibit floor

Other episodes you may enjoy…

Episode
154: Retail Success Series: Christie Carter-Tokairin 10 Years
In 

Episode
122: Retail Success Series: CEO Mindset and Community with
Sylvia Davis from Louisville Mercantile

Episode
33: The CEO Date: A Non-Negotiable Habit is Key to Creative CEO
Success

Episode
70: Encore Series: You’re Not Just a Shopkeeper, You’re a
Creative CEO

About your host, Wendy Batten

In case we haven’t met yet, I’m Wendy, a small
business coach and founder of the
Retailer’s Inner Circle, where I help other independent shop
owners learn how to gain the right business skillsets to see more
profits, paychecks, and joy as they navigate running their retail
business. 

Through online classes, business coaching programs,
speaking, and a top-ranked podcast,
I’ve helped hundreds of retailers around the globe reclaim their
dream and see the success they want from their beautiful shops. My
signature private coaching community, The
Retailer’s Inner Circle, has helped retailers around the world
build their retail business skill sets and confidence. 

I am proud to have been featured in several major
publications, including my own business column in What Women Create
magazine. I have been privileged to be a guest on top-ranked
podcasts and sought-after as a guest speaker and teacher for
several brands, associations, and communities that are passionate
about the success of independent retailers.

When I’m not coaching, you will find me either DIYing
and renovating my very imperfect old crooked cottage by the sea in
the UNESCO World Heritage town of Lunenburg, NS, or blogging about
our travel and RVing adventures and the weird fun things we get up
to in our coastal village. I’d love to invite you to check out one
of my free resources for real retailers at https://wendybatten.com/free-resources/ 

 

For more support from Wendy

 

Retailer’s
Inner Circle – Join Wendy inside the best retailer’s
community

 

Wendy’s FREE Resources
for shop owners 

 

Hang out and connect
with Wendy on IG 

 

All of Wendy’s programs and services for shop owners
can be found HERE. 

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Retail Online Training