Ten principles for customer-centric in-store communication​

Retail Online Training


Feb 7, 2024

In episode 53 of Kantar’s Retail
Sound Bites, Barry Thomas, senior retail thought leader, and Rachel
Dalton, head of retail insights, discuss ten principles for
customer-centric in-store communication with Andy Murray, Founder &
CEO of bigQuest Advisory, Inc.


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 Kantar’s
Retail Sound Bites Podcast.


Barry’s contact information:
barry.thomas@kantar.com
Barry’s LinkedIn


Rachel’s contact information:
rachel.dalton@kantar.com
Rachel’s LinkedIn



Retail Online Training