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April 9, 2025

AI Can Reset Your CX Strategy, but You Need to Learn Some New Ground Rules First

Be honest — exactly how does your organization plan to strategically leverage artificial intelligence? The technology has captured the imagination of businesses like few others, […]

Blogs 0 6 min read

April 8, 2025

Retail Technology

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Technology 0 4 min read

April 8, 2025

U.S. House Privacy Working Group’s RFI Driving Stakeholder Responses to Inform its Crafting of New Federal Privacy and Data Security Legislation

On Feb. 12, Rep. Brett Guthrie (R-KY), the new chairman of the U.S. House Committee on Energy and Commerce, together with his vice chairman, Rep. […]

Podcasts 0 7 min read

April 8, 2025

Navigating IRS Uncertainty While Driving Sales

Retailers meticulously plan for the holiday shopping season, curating inventory, running targeted promotions, and preparing for increased customer demand. However, a lucrative opportunity that often […]

Blogs 0 5 min read

April 7, 2025

Fashion industry reacts to sweeping tariff changes

President Donald Trump announced sweeping changes to U.S. tariffs on Wednesday. The policy adjustments include a universal baseline tariff of 10%, effective April 5, and […]

Technology 0 5 min read

April 7, 2025

Ulta’s Blueprint for Digital Beauty

[00:00:01] Phillip: Alright. Welcome back. We’re at Shoptalk Spring here in Las Vegas, and we’re at the Lore pop up. This is our bookshop. And, […]

Podcasts 0 23 min read

April 7, 2025

Understanding Gen Z consumer impact on the retail shopping experience

Consumer Behavior Dr. Steven Stovall, Ph.D., associate professor of management at Southeast Missouri State University, shares insight on what Gen Z wants and expects and […]

Blogs 0 5 min read

April 6, 2025

Global Volunteer Month shines spotlight on Cisco DNA

April is Global Volunteer Month. All month long, we’re recognizing some of the ways Cisco employees give their time, skills, and expertise in their communities. […]

Technology 0 5 min read

April 6, 2025

Small Business, Big Ideas: Amid Historic Disruption in Off-Price, This Family-Owned Overstock Wholesaler is Reinventing the Game

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands that have found big success and have […]

Podcasts 0 8 min read

April 6, 2025

The Weekly Closeout: Hudson’s Bay hunts for a buyer and tariffs hit apparel hard

Listen to the article 7 min This audio is auto-generated. Please let us know if you have feedback. It’s been another week with far more […]

Blogs 0 5 min read

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