Millions of Amazon Prime users to pay for deliveries from next month

Retail Online Training


Amazon has said it will start charging Prime members for same-day delivery on some orders from next month.

The online giant has become the latest retailer to up its prices in some form, informing customers eligible for same-day delivery that it will now charge members an extra £1.99 for orders under £20, a perk that used to be included in the monthly subscription price.

Thousands of Prime shoppers received the email which outlines the new charge for the retailer’s same-day service, which sees items delivered as long as they are ordered by 1 pm.

Any customer who spends less than £20 will now be charged for the service, despite paying £8.99 a month for Prime delivery.


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Amazon said in its email: “Same-day delivery can be selected at checkout, but there will be a fee of £1.99 per delivery for orders under £20.

“The fee for customers who are not Prime members will remain £5.99.”

The change will apply from September 18, 2023 while prime members that spend over £20 will continue to get free same-day delivery if it’s available on their order.

Following the news, many prime members took to social media to share their grievances.

One Prime member said on Facebook: “There’s not much point in being a Prime member soon.”

Another said: “It’s getting to the point where unless you use next-day delivery a lot or video it’s not that beneficial.”

“Looks like I’ll be cancelling my subscription then,” said a third shopper.

However a fourth said: “Honestly I still think it’s an absolute bargain.

“I’m happy with the £1.99 charge if I want something under £20 on the same day.”

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Retail Online Training