Retail Online Training


Apr 24, 2023

 Notes:

Today I’m chatting with Christie Carter-Tokairin, a
fabulous retailer seeing such great success throughout her 10 years
in business at her beautiful shop, Revived Vintage. Christie has
been an active and invested member of The Retailer’s Inner Circle
since it began. I’m so proud to have her share some of her wisdom
and some of her success secrets as she navigates her 10th year as a
small shop owner of a successful creative retail
business. 

 

We discuss throughout the episode some of the biggest
issues facing so many independent shop owners: (1) building and
nurturing community with customers and in your real community, (2)
working full time with your husband, (3) navigating mental health
and being true to what matters, (4) how to have boundaries around
your business (Christie doesn’t bring her laptop home at night),
and so much more.  

 

“I used to think that if I was working on my business
every minute of every day, it would grow faster, better, stronger.
And I did that when it first opened, and I found that that was
actually not true at all.” – Christie Carter-Tokairin

Pay particular attention to our conversation about
taking care of ourselves, letting things go, and being open and
honest about our mental health. She also shares my passion for
being community minded in your town. Being a good active member of
your own town has such an incredible ROI on your mind and
pocketbook. 

 

“There is no gold metal for hustling.” – Wendy
Batten

She exemplifies a shop owner doing it her way, making
decisions based on life first, then around her beautiful business.
It’s very inspiring. 

 

So, let’s go and listen in on our chat about life and
business as a small shop owner! 

https://wendybatten.com/podcast-intro/

 

About Christie

 

She has been reviving furniture for over 25 years and
is well known, in both Alberta and British Columbia for her
creative designs, knowledge of refinishing, the quality of her work
and attention to detail. Her husband Craig has been sanding,
repairing and building right alongside her and with his knowledge
of refinishing and corporate career experience, this is a true
family run, passion driven small business.

 

Christie and Craig have been featured in numerous
newspapers and magazine articles, as well as interviewed on CBC
radio. Their business model and logo were featured in a University
Business Marketing program and in 2018, Christie was nominated for
Young Entrepreneur of the Year for Qualicum Beach Community
Awards.  

 

Christie and Craig are celebrating their 10th business
anniversary this summer!

 

Christie has been an active member of the Retailer’s
Inner Circle since its inception, and one to follow. 

 

Follow
Revived Vintage on Facebook

Follow Revived
Vintage on Instagram

Website: Revived
Vintage

 

Other episodes you may enjoy…

Episode
88: Retailer Success Series: Making Pivotal (and scary) CEO
Decisions with Retailer Melanie Kolb

 

Episode
113: Retail Success Series: Growth Mindset with Jeff Lee from
The Vintage Nest

 

Episode
133: Retailer Success Series: Community, Culture, and CEO
Mindset with Amy Cseh

 

Episode
132: Retailer Success Series: Community Marketing Strategies
with Millie Blackwell | Episode 132

 

Episode
39: Retailer Success Series: How Jill Went from Hobbyist to
Creative CEO

About your host, Wendy Batten

In case we haven’t met yet, I’m Wendy, a small
business coach and founder of the
Retailer’s Inner Circle, where I help other independent shop
owners learn how to gain the right business skillsets to see more
profits, paychecks, and joy as they navigate running their retail
business. 

Through online classes, business coaching programs,
speaking, and a top-ranked podcast,
I’ve helped hundreds of retailers around the globe reclaim their
dream and see the success they want from their beautiful shops. My
signature private coaching community, The
Retailer’s Inner Circle, has helped retailers around the world
build their retail business skill sets and confidence. 

I am proud to have been featured in several major
publications, including my own business column in What Women Create
magazine. I have been privileged to be a guest on top-ranked
podcasts and sought-after as a guest speaker and teacher for
several brands, associations, and communities that are passionate
about the success of independent retailers.

When I’m not coaching, you will find me either DIYing
and renovating my very imperfect old crooked cottage by the sea in
the UNESCO World Heritage town of Lunenburg, NS, or blogging about
our travel and RVing adventures and the weird fun things we get up
to in our coastal village. I’d love to invite you to check out one
of my free resources for real retailers at https://wendybatten.com/free-resources/ 

 

For more support from Wendy

 

Retailer’s
Inner Circle – Join Wendy inside the best retailer’s
community

 

Wendy’s FREE Resources
for shop owners 

 

Hang out and connect
with Wendy on IG 

 

All of Wendy’s programs and services for shop owners
can be found HERE. 

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Retail Online Training