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February 15, 2025

Digital PR: Where Beauty Challengers can Steal the Spotlight from Established Brands

Whether big or small in scale, influencer campaigns have had proven success in raising a beauty brand’s profile and driving sales, especially among younger generations […]

Podcasts 0 4 min read
February 14, 2025

How Adaptive CX is Shaping the Future of Online Shopping

Envision stepping into a store that seamlessly adjusts to your preferences with every visit. The shelves reorganize based on your past purchases, the lighting adjusts […]

Podcasts 0 5 min read
February 13, 2025

Modernizing Application Security for Retailers Requires a New Approach

The retail industry has been quick to embrace new technologies for customer engagement – especially during the pandemic, when the shift from brick-and-mortar to online […]

Podcasts 0 5 min read
February 12, 2025

Marketplace Frustration? Here Are 3 Ways to Bring Customers Back

Ever since Amazon.com debuted the “apparel” tab featuring items from a grand total of 35 sellers, marketplaces have been hailed as an invaluable way for […]

Podcasts 0 6 min read
February 11, 2025

How to Spot and Stop Socially Engineered Attacks in Retail

Cybercriminals are increasingly employing social engineering tactics to catch people when they’re exercising what psychologist Daniel Kahneman calls “System 1” thinking: A mode of cognitive processing […]

Podcasts 0 5 min read
February 10, 2025

Four Ways to Turn Transactions into Customer Relationships that Last

As we emerge from the upheaval of the past year, brands face a daunting challenge: forging meaningful connections with customers in a volatile and shifting […]

Podcasts 0 4 min read
February 9, 2025

Revlon, Lids, Tubi and More Get in on Super Bowl Action with Unique Activations

For brands, the Super Bowl has become more than just an annual sporting event — the Big Game is now a big moment for brands […]

Podcasts 0 6 min read
February 8, 2025

7 Creative Trends Shaping DTC in 2025

Phillip: [00:00:01] Hello, and welcome to Future Commerce podcast at the intersection of culture and commerce. I’m Phillip. Brian: [00:01:54] I’m Brian. Phillip: [00:01:55] And […]

Podcasts 0 33 min read
February 7, 2025

Social Commerce Revolution: How Payments Innovation Transformed the Digital Shopping Experience

The power of social media in ecommerce is palpable. Shares, recommendations and actual transactions on channels like Instagram and TikTok are indispensable ways to build […]

Podcasts 0 5 min read
February 6, 2025

How Emotional Insights Transform Your CX Strategy

When building a house, you start with a blueprint. Similarly, creating a meaningful customer experience begins with a map — a tool to visualize the […]

Podcasts 0 4 min read

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