7 Best Practices in Customer Loyalty for Retail Marketers
Today’s retail customers expect more than just great products — they expect great experiences. They want brands to know who they are, remember what they’ve […]
Google Brings Advanced AI Capabilities to Search, Including Virtual Try-On, Agentic Checkout
Shopping is one of the primary tasks for which people use Google; in fact, people shop across Google properties 1 billion times every day, so […]
Harnessing AI to Transform the Customer Experience in Retail: Opportunities and Challenges
In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational reality in retail. As consumers increasingly embrace […]
Sustainability is Retailers’ Golden Ticket Through Volatility
Market turbulence is hitting the retail industry hard. Faced with significant market disruptions, this would have historically been the juncture when retailers deprioritized their sustainability […]
Retail Risk is Serious Business – and it’s Time we Acted Like it
From a risk and compliance perspective, defense, finance, tech, and healthcare are generally thought of as the “riskiest” industries — but the retail sector is […]
Gaining the Edge: Leveraging Competitive Intelligence More Effectively
Retailers aren’t short on data — the challenge is making sense of it at scale. To stay competitive, businesses must not only maintain a clear […]
Southern Glazer’s Brings AI-Fueled Ecommerce Capabilities to the Fragmented Alcohol Market
Southern Glazer’s Wine & Spirits is one of the biggest names in the U.S. alcohol beverage industry, but as a distributor that sits between alcohol […]
Why Discount Stores and Warehouse Clubs Have an Advantage in the Battle for Customer Attention
A single retailer makes up less than 0.5 percent of a shopper’s total retail visits, according to recent data. Adding to that challenge, consumers spend […]
From Spectators to Players: How to Rethink Marketing During Live Sports
I grew up outside Detroit in the ’80s and ’90s, and like every school-age kid, I was convinced I was going to be the next […]
Why One SaaS Vendor Decided to Share the Burden of Tariffs with its Retail Clients
If there’s anything we know for sure about the impact of President Trump’s tariffs thus far, it’s that the very idea of them has been […]