Prime Day Again Breaks Sales Records — and Offers Insight into Current Consumer Mindset
Despite getting off to a slow start (by some accounts), Amazon’s 11th annual Prime Day event — which this year was extended from two days […]
Beyond Design: How Smart UX Drives Retail Ecommerce Success
In today’s competitive retail ecommerce landscape, where consumer expectations are shaped by experiences from major retailers and marketplaces, brands must go beyond attractive design to […]
Gen Alpha Is Coming: How to Prepare for the Next Generation of Payment Preferences
A new generation is quietly but steadily beginning to influence the future of retail, yet many merchants have yet to take notice. Born from 2010 […]
Social Media Shopping: Overcoming the Trust Gap
Social ecommerce is reshaping online retail, blending the reach of social media with the convenience of in-app purchasing. The premise is simple: instead of directing […]
When it’s Not the Customer: How Your System Drives Cart Abandonment
Cart abandonment is often blamed on user behavior such as distractions, hesitation, or second thoughts. But my experience working with high-load ecommerce enterprises shows that’s […]
The Six Trends Quickly Reshaping the Payments Industry in 2025
There’s never been a more exciting time in the world of payments. Innovation is happening at breakneck speed, open banking is tearing down data silos […]
Revisited: ‘The Uncorkening’ | Future Commerce
[00:01:19] Alicia: Hello, everyone, and welcome to a special edition of the Future Commerce Podcast. This summer and possibly beyond, we’re doing something new. We’re […]
Closing the Checkout Gap: Boosting Revenue and Customer Loyalty
In the past few years, retailers have made steady progress across the customer journey. As lines between channels blur, stores are more connected to ecommerce, […]
Jason & Scot Show Episode 326 Retail Media Networks
A weekly podcast with the latest e-commerce news and events. Episode 326 is is a discussion of retail media networks and their role in the […]
Salesforce Global Holiday Forecast: AI Will Drive $1.6 Trillion in In-Store Sales
AI already has affected shopping habits for large numbers of consumers, and its ability to make hyper-personalized product recommendations — and also to find the […]