How AI Can Reduce Stress for Retail Contact Center Agents
The end-of-year holiday season brings an extra layer of stress to the retail industry contact center agent’s work, and even if that stress diminishes after […]
The end-of-year holiday season brings an extra layer of stress to the retail industry contact center agent’s work, and even if that stress diminishes after […]
Phillip: [00:00:02] Welcome to Decoded, a podcast by Future Commerce brought to you in partnership with BigCommerce. We often take for granted the steady stream […]
Meghan: [00:00:00] How many of us go to a car dealer website and bing, and immediately you get a chatbot saying, “Hey, I’m Amanda, I’m […]
Phillip: [00:00:00] And so for every Huberman that gets cut down, there will be 300 that rise in his place. You’re not going to stop […]
Shoptalk Las Vegas, one of the most anticipated events in the retail industry, recently concluded. From March 17th to 20th, Shoptalk brought together 10,000 senior […]
Phillip: [00:00:02] Welcome to Decoded, a podcast by Future Commerce, brought to you in partnership with BigCommerce. We often take for granted the steady stream […]
Orchid: [00:00:00] So I think in order to be The Everyman is to love the part of yourself that is deeply human and consistent and […]
Following a tremendously successful AiR Conference in New York City, RETHINK Retail continued the conversation at Shoptalk Las Vegas with AI in Retail (AiR) Spotlight […]
Daniel: [00:00:00] I work for a fun brand. the whole point is to put a smile on someone’s face. So it’s just in general, the […]
 Recently, I moderated a fascinating discussion on AI and Human Engagement with a dozen of Rethink Retail’s Top Retail Experts. We started with the low hanging […]