Boot Barn chief digital leader on crafting personalized experiences
John Hazen, chief digital officer at western wear retailer Boot Barn, shares how the company is reaching customers through multiple channels to drive a personalized […]
How retailer The Works revolutionised its omnichannel inventory management
When UK and Irish discount book, games and toy retailer The Works set out to improve the accuracy and efficiency of its inventory management across […]
E-Commerce Outsourcing Philippines: Cynergy BPO
In an era unequivocally dominated by digital transformation, e-commerce has evolved beyond its initial role as a mere sales channel, establishing itself as the foundational […]
How Much Should Retailers Budget for Workforce Education?
Between the rise of e-commerce and evolving consumer preferences, today’s retailers face many challenges. While layoffs might help cut costs in the short term, a […]
Creative and innovative ways leading retailers use AI
It is paramount retailers ensure the way they use AI always helps rather than hinders the shopping experience, whether that’s preventing stockouts through inventory management […]
12 Ideas to Improve Your Customer Service and Increase Store Sales!
Working on the front line of retail is hard. You sell in-store, online, and on social media, making exceptional customer service mandatory. Every associate […]
Summer outlook 2024: Seasonal CPG trends to build your marketing strategy
As CPG brands look to maximize incremental sales during the summer months ahead, pay-per-sale promotional strategies can incentivize consumer behavior, ultimately driving new-to-brand purchases, shopper […]
The new TikTok challenge waging war on the major supermarkets’ pricing
Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major […]
Using Past Performance To Propel Your Next Quarter’s Strategy
Reflecting on past performance is fundamental in shaping a robust strategy for the upcoming quarter. By examining what worked well and what didn’t, businesses can […]
Kevin Plank to Return as Under Armour’s CEO
Kevin Plank, the founder of Under Armour, is returning to the helm of the Baltimore-based athletic wear maker, the company announced in a Wednesday afternoon […]