Stronger Bonds, Stronger Business: The Case for CRM and Loyalty Now
A seismic shake-up in global trade is underway as new U.S. tariff policies take hold. A 10% blanket import tax has kicked in, paired with […]
The real omnichannel challenge: Why bridging online and offline retail still hasn’t been solved
Omnichannel Bridging the online-offline gap isn’t a luxury anymore. It’s the new standard. And the brands that master it won’t just sell more, they’ll build […]
Why American Eagle tapped Sydney Sweeney for its priciest campaign yet
Listen to the article 7 min This audio is auto-generated. Please let us know if you have feedback. American Eagle Wednesday unveiled a partnership with […]
Why Most Retailers Will Fall Behind in the Unified Commerce Benchmark 2025—and How to Catch Up
If you have felt like the pace of change in retail is accelerating, you are right. The Unified Commerce Benchmark (UCB) 2025 report by Manhattan […]
M&S, Debenhams, John Lewis: Why British retailers struggle to crack Australia
Marks & Spencer’s launch of a lingerie and sleepwear range in Australia through an exclusive partnership with department store chain David Jones is a case […]
How Smart Infrastructure Upgrades Are Helping Retailers Cut Costs and Boost Comfort
As the retail landscape evolves, businesses are finding it increasingly important to create a welcoming and efficient shopping environment while also reducing operational expenses. Rising […]
GNC deploys autonomous drones to speed up fulfillment, drive inventory efficiency
Technology GNC deploys Corvus Robotic drones and the return on investment is way beyond more accurate inventory. Photo: GNC July 17, 2025 by Judy Mottl […]
Why Unified Agents Are Outpacing Traditional Systems
Retail’s dirty little secret? Most of our systems don’t talk to each other. For years, we’ve bolted on new tech in hopes it would create […]
Beyond the boom: Is Japan’s high-end retail facing a reckoning?
While specialty retail prospers, the grand old dames of Japan retail are looking vulnerable again. When Cuba’s Javier Sotomayor jumped 2.45 metres to set the […]
Promenade Shopping Centre Accelerates Transformation with New Tenants, Entertainment, and Community Vision
The Promenade Shopping Centre in Thornhill, just north of Toronto, is undergoing a dramatic transformation. Once facing the pressures many enclosed malls across Canada are […]