Does outrage over Shein and Temu miss the real retail lesson?
When a market once defined by loyalty and locality begins to tilt toward frictionless imports, the reaction is often moral panic. Temu, Shein and Amazon […]
The Canadian Original Behind the Iconic Tilley Hat
Alex Tilley, the Canadian entrepreneur and inventor who created one of the nation’s most recognizable fashion and adventure accessories, passed away on October 28, 2025, […]
More Retailers Step Up as SNAP Cutoff Deadline Looms
[Update as of Oct. 31, 2025] More retailers and service providers are stepping up with programs to help the estimated 40 million Americans facing a […]
Data-driven experiential displays: The new formula for retail success
Display Technology The right digital partner provides more than the best technology — they evoke trust, creativity, and collaboration. Look for a team that listens, […]
A tale of 3 small businesses: How they changed packaging to mitigate tariffs
After Lisa Lane pitched her slip-on connector product, Rinseroo, on Shark Tank this January and received the show’s “golden ticket,” she was raring to go, […]
Inside 3 Bangkok openings: Loft, Ori and Live!
New store openings keep coming to Bangkok. Japan lifestyle retailer Loft launched its third unit in Bangkok in the third quarter, this one at Siam […]
The 5 Most Popular Dog Treats for Happy, Tail-Wagging Moments
Have you ever thought about what kind of treats make dogs wag their tails the most? Every dog owner knows that treats are not just […]
Bridging the gap between the shop floor and head office
Customer Service Store staff and head office all too often operate in very different worlds. And when the link between them weakens frustration and misunderstanding […]
Harry Rosen, Holt Renfrew, and the Service Crisis in Luxury Retail
It took me 45 minutes and a $60 Uber to get to Harry Rosen in Toronto. I expected to walk out with something great… Instead, […]
“Science-first, no fluff”: the new retail ascent of post-pandemic beauty
Beauty’s newest generation of founders are breaking into the majors, driven by persistence, proof and the power to make scale feel intimate. Since 2020, a […]