A Greeting Takes 15 Seconds. Losing a Sale to ChatGPT Takes One.
Retail associates have approximately 15 seconds to greet a customer. But that customer can get an answer from ChatGPT in just10. The majority of sales […]
Retail Technology
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Why Most Retail Apps Become Ghost Towns
Engagement is the key driver of measurable growth in retail. Loyalty programs are no longer punch cards and stamps and have become an integral part […]
What Pat McGrath Labs’ assets auction reveals about enduring brand stability?
What happens when great formulations, industry-wide prestige and a cult following aren’t enough to sustain a beauty brand’s profitability? This is precisely the situation that […]
What’s up with department stores?
Listen to the article 8 min This audio is auto-generated. Please let us know if you have feedback. After a slew of department stores shuttered […]
TikTok U.S. Spinoff Becomes a Reality, Adam Presser Named CEO
After more than a year of delays and uncertainty, a joint venture has officially been formed that will allow TikTok to continue to operate in the […]
Navigating Retail Expansion and Consumer Caution in Early 2026
As we settle into 2026, the Canadian retail landscape reveals a complex interplay between strategic expansion and cautious consumer behaviour. This week’s news highlights retailers […]
Cisco URWB: Powering Industrial AI & Automation on the Factory Floor
Today’s factory floors are buzzing with innovation, driven by artificial intelligence, automation, and hyper-automation. From autonomous vehicles gracefully navigating warehouses to vertical farms growing crops […]
Why 70% Unsubscribe: Solving Marketing’s Personalization Paradox
[00:00:14] Phillip: This is our first episode that we’re recording in 2026. And I can’t think of a better way for us to get started […]
5 Lessons the Fashion Industry can Take from the CSRD
Global industries are feeling the added strain from increasingly stringent sustainability regulations. For fashion brands today, how a company reports its ESG efforts can define […]