Why Gap Turned to Robots for an Unpopular Fulfillment Task — Unloading Boxes
Among the many tough jobs in a distribution center, unloading boxes from a trailer is one of the toughest. “There’s a higher risk of injury […]
Interview: How B&Q owner Kingfisher aims to become a retail media powerhouse
B&Q and Screwfix owner Kingfisher is looking to shape up how its brand partners connect with customers. In its quest, the home improvement giant has […]
Visa, Mastercard, PayPal Dive into Agentic Era with Tools that Help Consumers ‘Use AI to Buy’
Payment providers are banking on the fact that millions of people will soon rely on AI to find the perfect sweater, research a new vacation […]
Cutting Through the Noise: How Store Leaders can Simplify Operations in an Era of Data Overload
It’s been a busy quarter of retail shows. Kicking off with NRF and CES and ending with Shoptalk and the Retail Technology Show, store leaders […]
The New In-Store Playbook for Brands
For years, headlines have sounded the death knell of physical retail. But Sephora’s renewed investment in brick-and-mortar redesign tells an entirely different story. The renaissance […]
Next-level CX: 5 must-have strategies for online retail in 2025
Online retail in 2025 is shaping up to be a challenging arena. Among the quagmire of noise within the space, the brands that are cutting […]
What’s coming in retail: 4 consumer insights to watch for
Consumer Behavior Consumers are cautious as they watch for impacts from economic conditions, but consumers remain willing to spend their money with retailers who offer […]
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How Printemps’ New NYC Store Supports ‘Democratic Luxury’ with Subtle Technology
Printemps is one of the oldest department stores in the world, yet most Americans have never heard the name, much less know how to pronounce […]
Why some Amazon sellers are skipping Prime Day in the US
Amazon’s Prime Day is losing its lustre among a critical group: sellers. Some third-party merchants who previously sold China-made goods during Amazon’s premier July shopping event […]